Joanne Hart
Gibsonia,PA
Summary
Hardworking and organized employee devoted to giving every customer a positive and memorable experience.
Overview
25
25
years of professional experience
Work History
Retail Manager/Administrative Assistant
A. T. Merhaut, Inc.
Allison Park, PA
10.2017 - Current
- Manage daily operations of the store, including opening and closing procedures.
- Supervise staff and student volunteers to ensure customer satisfaction and proper performance of duties.
- Conduct inventory management activities such as receiving shipments and maintaining stock levels.
- Negotiate contracts with vendors for supplies, products, and services.
- Answer phone calls and emails to provide information, resulting in effective business correspondence.
- Provide secretarial and office management support while building cooperative working relationships.
- Speak daily to church and retail customers. Process sales orders and purchase orders for customers to receive needed supplies and merchandise
Owner
Cut From the Hart
Gibsonia, PA
11.1998 - Current
- Oversee budgeting and financial management.
- Maintain relationships with existing clients by providing superior customer service.
- Collaborate with other owners on joint ventures and shared resources.
- Use strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Logistics Specialist
The Shipping Depot
Allison Park, PA
08.2011 - 02.2016
- Analyzed customer orders to determine optimal shipping routes and methods.
- Ensured that all shipments met international regulations for customs clearance.
- Utilized software programs to track shipments from origin to destination.
- Assisted in troubleshooting any problems that may arise during the delivery process.
Education
Bachelor of Arts - Clinical Sociology
Indiana University of Pennsylvania
Indiana, PA05-1986
Affiliations
- Singing in the church choir at Saints Martha and Mary Parish
- Watercolor Painting
- Reading
- Collecting Antiques
- Cooking
- Amateur Photography
Accomplishments
- Promoted to Retail Manager in 2018 within A.T.Merhaut
- Promoted to Administrative Assistant in 2020, in addition to Retail Manager
- Received a Viewbug photo Award for photo of the month.
- Two of my photos were published in a State Photo Calender
Timeline
Retail Manager/Administrative Assistant
A. T. Merhaut, Inc.
10.2017 - Current
Logistics Specialist
The Shipping Depot
08.2011 - 02.2016
Owner
Cut From the Hart
11.1998 - Current
Bachelor of Arts - Clinical Sociology
Indiana University of Pennsylvania