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Dedicated Dietary Ambassador with over four years of experience in nutrition and food safety. Skilled in developing personalized meal plans and ensuring compliance with dietary regulations, ready to enhance patient well-being through collaborative healthcare efforts.


  Graduated From Charter Collage as an Honor Roll Student. With National Certification & State Certified Since completed in 2021.
  Using my customer service skills in the medical field for the last 8+ yr
  Using my leadership skills & organization to become part of a great team.
  Hard working and very dependable and employee.
  Epic computer skills in basket messaging for provider / patient care / prior medication approval.
  Ordering and pending order for POCT for provider.
  Setting up procedures for hands on technical care for patients for injections / pap / stitches / wound care / diabetic.


Dynamic and adaptable Patient Care Technician with a proven track record at Multicare Medical Center, enhancing patient satisfaction and streamlining healthcare processes. Leveraged Microsoft Office proficiency to support team efficiency at Bonne Sante Bakery in Nairobi, Kenya. Excelled in conflict management, contributing to an overall positive, efficient work environment.

Detail-oriented biotechnology undergraduate at the University of Florida with a minor in nutrition and aspirations for medical school. Brings experience in leadership and administrative roles, including digital content management, registration, and volunteer coordination, alongside extensive service as a camp counselor and healthcare volunteer. Recognized for strong organizational skills, reliability, and perseverance in fast-paced, responsibility-driven environments. Committed to lifelong learning, service, and excellence in the life sciences.

Detail oriented and organized professional with hands on experience supporting daily operations through documentation, file organization, and task coordination. Comfortable assisting teams in fast-paced environments, learning new systems, and managing multiple responsibilities at once. Interested in applying strong organizational skills in a creative, Art and Design support role.

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.
Decades of experience in the hospitality and travel industry, specializing in Corporate Groups and Business Travel. 29 years in the hotel sales arena Well-rounded in all aspects of hotel sales and marketing, group and meeting planning, and management of sales teams. Experienced Hotel Regional Director of Sales and Travel Management Regional Director of Sales. Experienced Meeting and Event Planner. Member of the Board of Directors for Meeting Professionals International – MPI Tampa Bay and Ambassador for FSAE (Florida Society of Association Executives). Certified Corporate Travel Executive (CCTE designation from University of Houston and GBTA) Certified Travel Counselor (CTC Degree, American Express University). Effective hotel Director of Sales & Marketing Regional Corporate Sales Director for over 120 corporate properties for an International Hotel Chain (Sol Melia). Proficient in SalesForce, Delphi, OnQ, R & I, MARRFP, Marsha, Goldmine, Act, Microsoft Word, Excel, PowerPoint, Marketing Automation, and Social Media. Served on industry advisory councils and as a panel speaker for industry issues, product upgrades and enhancements. Proficient in all market segments for group and convention sales.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Experienced medical professional specializing in electronic health records management and patient communication at Big Island Pain Center. Demonstrated success in improving patient satisfaction through efficient appointment scheduling and attention to detail. Skilled in navigating complex medical environments while ensuring compliance with HIPAA regulations.

Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.

Joanne Iannella

Summary

Overview

Work History

Medical Receptionist & Medical Assistant

Education

Bachelor of Science - Biology

Skills

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Medical Receptionist & Medical Assistant

Bachelor of Science - Biology

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