Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

JOANNE KAMPA

Lockport,IL

Summary

Experienced customer service professional bringing 7 years of coordinating shipments, collaborating with freight carriers and managing both employee and customer needs. Meticulous, resilient and flexible in handling diverse issues in logistical procedures. Knowledgeable about accounting, billing, and hazmat railcar regulations and standards.


Authorized to work in the US for any employer

Overview

42
42
years of professional experience
1
1
Certification

Work History

Logistics Coordinator

Old World Logistics
01.2019 - Current
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Monitored inbound and outbound freight operations to maintain accurate accounts of driver mileage and fuel to report monthly billing for revenue.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.

Customer Service Representative railcar coordinator

Olin Chlor Alkali
01.2016 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs, tracking scheduled movements, and resolving maintenance concerns.
  • Verified information on permits and contracts for projects to assess compliance with legal requirements per hazmat railcar requirements.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.

Accounts Payable Clerk/payroll

Lehigh Press
02.1982 - 06.2006
  • Managed payroll processing and benefits to compensate employees, and maintain union shop relationships for services rendered.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Closely monitored accounts to post timely payments and resolve billing discrepancies.

Education

High School Diploma -

Morton East High School
Cicero, IL
1980

Skills

  • Shipment Tracking
  • Expense Management
  • Invoicing and Shipping Documentation
  • Inventory Control
  • Supply Chain Operations
  • Deadline and Scheduling Management
  • Accounting Principles Knowledge
  • Customer Service
  • Onboarding, Training, and Development
  • Microsoft Office

Affiliations

Moose Lodge 2000 - Present

Certification

  • D.O.T
  • Certified Hazmat
  • Transportation Worker Identification Credential (TWIC)

Timeline

Logistics Coordinator

Old World Logistics
01.2019 - Current

Customer Service Representative railcar coordinator

Olin Chlor Alkali
01.2016 - Current

Accounts Payable Clerk/payroll

Lehigh Press
02.1982 - 06.2006

High School Diploma -

Morton East High School

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JOANNE KAMPA