Summary
Work History
Education
Skills
Timeline
Generic

Jo Anne Kolenko-Gerbec

Kenmore,NY

Summary

Reliable server and banquet server with experience in guest service, table setup, and order accuracy. Strong communication, cash handling, and attention to detail support efficient, guest-focused service. Known for maintaining a professional appearance and handling busy shifts with ease.

Work History

Server

Swiston's Beef & Keg
06.2026 - Current
  • Delivered food and beverages promptly while maintaining attentive table service.
  • Checked guest satisfaction throughout meals and addressed concerns with professionalism.
  • Recorded orders accurately using POS system and communicated requests to kitchen staff.
  • Presented menu items and specials clearly to guide guest selections.

Banquet Server

The Falconwood, Montana International
12.2024 - 05.2026
  • Set up dining areas, arranged tables, and prepared service stations for weddings, conferences, and receptions.
  • Served banquet guests promptly, delivering plated meals and beverages with attention to event timing.
  • Resolved guest requests professionally, maintaining courtesy and service quality under fast-paced conditions.
  • Maintained clean, organized banquet spaces throughout service, restocking supplies and clearing used items efficiently.

Server

V'Randa, Montana International
06.2025 - 09.2025
  • Greeted guests promptly, provided menu guidance, and created a welcoming dining experience.
  • Took accurate orders and communicated special requests clearly to kitchen staff.
  • Processed payments through POS system while maintaining accuracy and efficiency.

Banquet Server

The Terrace
05.2024 - 06.2025
  • Coordinated with kitchen staff to ensure accurate order delivery and seamless course progression.
  • Communicated clearly with servers, bartenders, and supervisors to support smooth event operations.
  • Followed food safety and sanitation procedures while handling service ware, linens, and catering equipment.
  • Set up banquet tables and chairs based on event requirements.

Education

Associate of Science - Dental Hygiene

Erie Community College
Williamsville, NY

Skills

  • Exceptional customer service
  • Client engagement
  • Cash handling
  • Dining etiquette
  • Strong work ethic

Timeline

Server

Swiston's Beef & Keg
06.2026 - Current

Server

V'Randa, Montana International
06.2025 - 09.2025

Banquet Server

The Falconwood, Montana International
12.2024 - 05.2026

Banquet Server

The Terrace
05.2024 - 06.2025

Associate of Science - Dental Hygiene

Erie Community College

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