Joanne Rodriguez
Homestead,Florida
Summary
Driven Quality Assurance professional offering dynamic understanding of manual and automated testing strategies. Highly communicative and experienced in data analysis. Eagerly collaborates with development teams to identify and resolve issues.
Overview
20
20
years of professional experience
Work History
Quality Assurance Analyst
Vivex Biologics
03.2019 - 10.2020
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Mentored and coached team members on QA topics and strategies.
- Organized and maintained work environment to allow for maximum productivity.
- Fixed identified issues to improve workflow
- Process patients charts for donor eligibility while maintaining quality
Patient Care Associate
Jackson Health System, JMH
02.2001 - 04.2008
- Worked in Pediatric Transplant Surgical Unit
- Worked as unit clerk as needed. Verified patients insurance, appointment scheduling, consultations, and entered doctors orders as required.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Documented patient information and care activities in electronic health record.
Education
Certified Nursing Assistant License - Nursing Assistance
Vintex Training Institute
Cutler Bay, FL03.2019
Associate of Science - Nursing Science
Dade Medical College - Miami
Miami, FL12.2014
High School Diploma -
Miami Southridge Senior High School
Miami, FL06.1997
Skills
- Information Assurance
- Quality Assurance
- Safety Assurance
- Acceptance Criteria
- Organizing and Prioritizing
Timeline
Quality Assurance Analyst
Vivex Biologics
03.2019 - 10.2020
Patient Care Associate
Jackson Health System, JMH
02.2001 - 04.2008
Certified Nursing Assistant License - Nursing Assistance
Vintex Training Institute
Associate of Science - Nursing Science
Dade Medical College - Miami
High School Diploma -
Miami Southridge Senior High School
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