Joanne Salomon
Leominster,MA
Summary
Conscientious and compassionate Human Resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
5
5
years of professional experience
Work History
Employee Relations Specialist
Saks OFF 5TH (Corporate Digital)
New York, NY
12.2021 - Current
- Employee relations subject matter expert by providing policy guidance and assistance to the HRBPs and managers to ensure consistent and fair execution of policies and procedures
- Counsel HRBPs and managers on performance improvement/disciplinary plans and warnings
- Influence, coach and solve problems to ensure consistent application of policy/procedure and treatment of employees in investigations and resolutions
- Coach and advise HRBPs on corrective action matters, providing guidance on conversations with employees, the ER process, and potential legal issues
- Review or prepare written documentation such as corrective actions, performance improvement plans, job abandonment letters etc
- Identify opportunities for improving ER policies and procedures based on trends
- Ensure legal compliance in HR related issues; federal, state and local employment laws and regulations
- Ownership of all company employment policies and procedures, including creating, updating and maintaining practices and policies in employment, employee relations, and workplace guidelines
- Manages relationship with in-house legal counsel in response to workplace investigations
- Create and rebranded company Handbook/Code of Conduct in partnership with Legal counsel
Human Resources Manager
Neiman Marcus
Boston, MA
05.2021 - 12.2021
- Responsible for being a business partner and driver for the people lifecycle in all things recruiting, hiring, employee relations, onboarding, performance management and development
- Led engagement and recognition activities for store employees
- Champion Diversity and Belonging to build an environment where everyone is respected
- Exercise high degree of confidentiality with sensitive information
- Support leadership with identifying performance opportunities and explain performance process to leaders so they are prepared and able to conduct conversations
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance
- Provided resolution to complex and confidential issues.
- Accurately prepared weekly payroll and tracking data using Kronos system
Human Resources Generalist
Nordstrom
Burlington, MA
07.2019 - 05.2021
- Responsible for the execution of HR related functions (including recruiting, onboarding, benefits administration, performance management and employee investigations)
- Launched HRIS (Workday) in phases and supported store population on Workday best practices/new functions
- Oversee conflict resolution through in store mediation
- Conducted new hire orientation and store related training
- Support managers in building strong selling and support teams by hiring the best talent
- Encourage and counsel managers to coach and develop their teams
- Q3 All-Star recognition
- Ensure compliance with all employment laws
- Maintain employee confidentiality
HR Client Manager
Total HR Solutions
Westford , MA
12.2018 - 07.2019
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems and following up with potential and existing clients
- Partnered with business leaders to deliver services that support company objectives
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution
- Maintained client files with sales contracts, records of client interactions, client notes and other information
- Responsible for supporting all aspects of HR to 10-15 different restaurant groups with a headcount of over 400 employees
- Oversee and manage benefits including Health, Dental, Vision and COBRA
- Maintain accurate and compliant employee handbooks and company policies
- Process data reporting and analytics from HRIS systems
- Provided general guidance and direction to managers regarding employee performance and employee relation matters
- Handle day to day employee leaves including FMLA and LOA
- Conduct employee exit interviews during offboarding process
- Investigated and responded to employee concerns and employee relation complaints
- Ensure HR programs are in guaranteed compliance with established policies and procedures of state/federal laws and regulations
- Increased internal customer service through various HR focuses which included business development and training programs
Talent Acquisition Coordinator
Renewal By Anderson
Northborough, MA
01.2018 - 12.2018
- Reviewed employment applications and background check reports to facilitate hiring process
- Optimized sourcing networks and used proactive methods to direct source candidates
- Evaluated resumes, interviewed and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy
- Sourced and screened candidates for Inbound Sales roles and worked with hiring managers to coordinate interviews, offers and onboarding
- Support Talent Acquisition and HR team in ad-hoc projects
Education
Bachelor of Arts - General Studies
Southern New Hampshire University
Manchester, NHCertification - Human Resources Management
Southern New Hampshire University
Manchester, NH06.2020
Associate of Science - Psychology
Worcester State University
Worcester, MA05.2011
High School Diploma -
Leominster High School
Leominster, MA06.2004
Skills
- Intervention Strategies
- Cross-Functional Collaboration
- Administering Disciplinary Procedures
- Reading Comprehension
- Corrective Actions
- Complaint Management
- Policy Improvement Recommendations
- Problem Resolution
- Training Needs Analysis
- Employee Discipline
- HR Systems (Workday, ADP, ServiceNow, Taleo, Kronos, Oracle)
- EEO Reporting
- Proactive Communication
- Report Tracking
- Operational Efficiency
- EEO Compliance
- Employee Counseling
- HR Strategy
- HR Transformation
- Administrative Support
- Planning and executing strategic business decisions
Timeline
Employee Relations Specialist
Saks OFF 5TH (Corporate Digital)
12.2021 - Current
Human Resources Manager
Neiman Marcus
05.2021 - 12.2021
Human Resources Generalist
Nordstrom
07.2019 - 05.2021
HR Client Manager
Total HR Solutions
12.2018 - 07.2019
Talent Acquisition Coordinator
Renewal By Anderson
01.2018 - 12.2018
Bachelor of Arts - General Studies
Southern New Hampshire University
Certification - Human Resources Management
Southern New Hampshire University
Associate of Science - Psychology
Worcester State University
High School Diploma -
Leominster High School
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