Joanne Tran
Chantilly,VA
Summary
Dynamic kitchen manager with a proven track record at New Gourmet Delight, excelling in food safety and team leadership. Spearheaded service improvements through meticulous inventory control and quality assurance, enhancing customer satisfaction. Recognized for maintaining high standards in food preparation and presentation while fostering a collaborative team environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
New Gourmet Delight
Fairfax, VA
07.2015 - Current
- Analyzed customer feedback data to develop action plans for improving services offered.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
- Maintained cleanliness and organization of kitchen equipment and utensils.
- Carried out routine maintenance on kitchen appliances such as dishwashers and stoves.
- Set up banquet tables with appropriate tableware prior to events.
- Monitored food temperatures to ensure safety and quality standards were met.
- Performed additional tasks assigned by chef or supervisor.
- Kept track of supplies used in the kitchen to ensure restocking when necessary.
- Ensured that all health regulations regarding food handling were followed during preparation process.
- Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
- Packaged and stored food products appropriately for proper handling and preservation.
- Re-stocked, organized and arranged service and food stations.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
- Assisted in the plating and presentation of food for service.
- Acquired new skills to support team and further accommodate customer needs.
Education
Associate of Science - Health Care
Nova Community College
Fairfax, VA05-2004
Skills
- Food safety
- Kitchen management
- Inventory control
- Quality assurance
- Customer service
- Team leadership
- Event setup
- Staff management
- Service improvement
- Time management
Languages
Vietnamese
Professional
Certification
- Food manager
Affiliations
- Cycling
- Compound bow
- Fishing
- Motorcycle riding
- Reading
- Pickle ball
- Karaoke
References
References available upon request.
Timeline
Manager
New Gourmet Delight
07.2015 - Current
Associate of Science - Health Care
Nova Community College