Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

JoAnne Villarreal

Casa Grande,Arizona

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities. Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.

Personable Childcare Provider effective in providing children with immersive activities, educational assistance and balanced rest periods. Well-versed in childhood development patterns and corrective behavior strategies. Eager childcare provider always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Dedicated child care provider inspired by providing children warm, nurturing environments for optimal development. Driven to coordinate activities focused on skill-building, social development and positive interactions. Skilled in planning and preparing nutrient-dense meals to support strong growth, while managing allergens and dietary restrictions. Attentive childcare provider with background caring for multiple children simultaneously. Positive role model focused on supporting development and teaching new skills. Certified in first aid and CPR with dedication to creating safe, inclusive and engaging learning environments for all children. Skilled childcare professional well-versed in lesson planning, housekeeping and dietary requirements. Work with kids of all ages. Trained in CPR and first aid with current certifications. Dedicated to promoting emotional, physical and intellectual advancement in early childhood. Adept at instilling discipline, focus and social skills. Offering 30 years of experience in childcare field. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience

Work History

Sales Associate

Bealls Outlet
Casa Grande, AZ
02.2022 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Maintained records related to sales, returns and inventory availability.
  • Recommended accessories and complementary purchases to boost revenue.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Processed product returns and assisted customers with other selections.

Special Education Specialist

Sacaton Elementary School District
Sacaton, AZ
08.2021 - 01.2022
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Supported teacher in development of individual learning strategies.
  • Oversaw class of students in absence of instructor.
  • Interacted physically and verbally with students throughout each day.
  • Offered student support through special accommodations, extra assistance and assessments.
  • Alerted instructor to student behavior or issues requiring intervention.
  • Mentored staff in best practices for helping special education students excel.
  • Contacted parents to discuss student progress and set up meetings.
  • Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
  • Instructed student activities to implement goals for remediation of deficiencies and drive student success.
  • Promoted good study habits and student independence to improve quality of student outcomes.
  • Assisted with communication methods to keep parents informed about child's development and behavioral issues.
  • Observed students' performance and recorded relevant data to assess progress.
  • Worked with students to promote learning and pro-social development.
  • Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
  • Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
  • Understood and acclimated to teacher's routine to provide classroom coverage.
  • Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.
  • Delivered effective and differentiated classroom instruction to range of neurodiverse students.
  • Taught reading, language arts and social sciences in self-contained ED and LD classroom.
  • Organized instruction material, constructed bulletin boards and set up work areas.
  • Taught multiple subjects to students with intellectual or emotional disabilities.
  • Taught students across multiple classifications and degrees of special needs.
  • Led activities that developed students' physical, emotional and social growth.
  • Redirected students using Positive Behavior Support (PBS).
  • Communicated nonverbally with children to provide comfort, encouragement and positive reinforcement.
  • Created learning and content strategies to meet needs of mentally and physically disabled students.
  • Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
  • Instructed students with physical and cognitive disabilities.

Sales Associate

Salvation Army Family Store
Casa Grande, AZ
02.2021 - 08.2021
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Maintained records related to sales, returns and inventory availability.
  • Recommended accessories and complementary purchases to boost revenue.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Cashier

Lowes Home Improvment
Casa Grande, AZ
07.2020 - 10.2020
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Reviewed new promotions and monitored price changes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Stocked, tagged and displayed merchandise as required.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on sales software system operation.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Collected and authorized payments of guests.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Optometric Technician

National Vision Inc
Casa Grande, AZ
07.2019 - 11.2019
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Acquainted patients with procedures and explained purpose of testing to establish consent.
  • Collaborated with optometry staff to reach individual and team goals.
  • Collected, evaluated and set up both sterile and non-sterile surgical supplies, instruments and equipment.
  • Documented observations and baseline measurements in medical records.
  • Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.
  • Gathered, charted and analyzed patient history data and discussed key points with clinicians.
  • Optimized machinery and obtained consistent, accurate results through proper equipment calibration.
  • Worked as part of team of physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
  • Adhered to strict infection control measures and verified proper cleaning and sanitation of respiratory equipment prior to each use.
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.

Office Assistant

Desert Body Restorations
Coolidge, AZ
06.2012 - 07.2019
  • Provided clerical support, addressing routine and special requirements.
  • Produced high-quality communications for internal and external use.
  • Interacted with customers by phone, email or in-person to provide information.
  • Verified accuracy of business records by consistently updating customer information.
  • Executed record filing system to improve document organization and management.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Developed correspondence letters, memos and emails.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Informed and supported business leaders through consistent communication and administrative support duties.

Special Education Specialist

Casa Grande Elementary School District
Casa Grande, AZ
08.1999 - 05.2012
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.
  • Delivered effective and differentiated classroom instruction to range of neurodiverse students.
  • Taught reading, language arts and social sciences in self-contained ED and LD classroom.
  • Provided life skills programming for students with moderate to severe autism.
  • Organized instruction material, constructed bulletin boards and set up work areas.
  • Taught multiple subjects to students with intellectual or emotional disabilities.
  • Taught students across multiple classifications and degrees of special needs.
  • Led activities that developed students' physical, emotional and social growth.
  • Redirected students using Positive Behavior Support (PBS).
  • Worked with students with moderate to severe autism to increase life skills.
  • Created learning and content strategies to meet needs of mentally and physically disabled students.
  • Designed and implemented point system to encourage positive behavior.
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
  • Completed intensive leadership training and provided training to colleagues on applied behavior analysis.
  • Instructed students with physical and cognitive disabilities.
  • Instructed students in core academic areas and specialized reading groups.
  • Partnered with standard education teachers from across academic departments.

Childcare Provider

Raggedy Ann And Andy Daycare
Casa Grande, AZ
09.1992 - 01.1998
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Assisted children with putting on coats and cold-weather gear before going outside.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Led children in creative, athletic and educational activities while maintaining safe and orderly group.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Distributed food, napkins and beverages in preparation for snack time.
  • Introduced children to educational games and activities to boost learning.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Logged information regarding naps, feedings and any medications administered.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Kept areas clean, organized and stocked and sanitized surfaces and toys.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
  • Cared for children ages 6 months to 3 in nurturing and age-appropriate way.

Education

High School Diploma -

Casa Grande Union High School
Casa Grande, AZ

Skills

  • Credit Card Transaction Processing
  • Retail Effectiveness
  • Merchandise Inspection
  • Revenue Growth
  • Store Displays
  • Sales Trends
  • Complex Problem-Solving
  • Safety Monitoring and Management
  • Observing and Monitoring Behavior
  • Infant Care and Feeding
  • Class Activity Oversight
  • Arts and Crafts
  • Organization and Attention to Detail
  • Social and Emotional Development
  • Coordination and Teamwork
  • Caring and Responsible
  • Planning and Leading Activities
  • Progress Reports and Documentation
  • Toilet Training
  • Group and Individual Care
  • Special Needs Care
  • Age-Appropriate Activities
  • Educational Games
  • Nurturing Environment
  • Behavior Management Techniques
  • Changing Diapers
  • Lessons and Activities
  • Child CPR
  • Meal and Snack Times
  • Healthy Learning Environment
  • Daycare Center Operation
  • Positive Attitude and Energetic
  • Developing Social Skills

Timeline

Sales Associate

Bealls Outlet
02.2022 - Current

Special Education Specialist

Sacaton Elementary School District
08.2021 - 01.2022

Sales Associate

Salvation Army Family Store
02.2021 - 08.2021

Cashier

Lowes Home Improvment
07.2020 - 10.2020

Optometric Technician

National Vision Inc
07.2019 - 11.2019

Office Assistant

Desert Body Restorations
06.2012 - 07.2019

Special Education Specialist

Casa Grande Elementary School District
08.1999 - 05.2012

Childcare Provider

Raggedy Ann And Andy Daycare
09.1992 - 01.1998

High School Diploma -

Casa Grande Union High School