Joanne Wilson Harry
Brooklyn,NY
Summary
Detail-oriented receptionist with experience in managing front desk operations and coordinating appointments. Strong communication skills combined with professional etiquette ensure a positive visitor experience and efficient office management.
Overview
2
2
years of professional experience
Work History
Receptionist Administrator
Brookfield Properties
Manhattan, New York
04.2024 - Current
- Managed front desk operations and greeted visitors at Brookfield Properties.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Handled incoming calls, directing inquiries to appropriate departments for efficient resolution.
- Welcomed visitors, greeting and directing inquiries to ensure positive first impressions.
- Coordinated appointment schedules for executive team members effectively.
- Ensured reception area remained clean and organized by regularly tidying up and removing clutter.
- Prepared reports, memos, letters, and contracts using Microsoft Office Suite to support organizational communication.
- Adhered to company policies regarding confidentiality of sensitive information.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Education
Some College (No Degree) - Business
Bishop'S Centenary College
Woodbrook Port-of Spain Trinidad Skills
- Office administration
- Customer service
- Appointment coordination
- Schedule optimization
- Data entry
- Document preparation
- Microsoft Office
- Microsoft Word
- Communication skills
- Time management
- Organization
- Project planning
- Networking
- Professional etiquette
- Friendly, positive attitude
Timeline
Receptionist Administrator
Brookfield Properties
04.2024 - Current
Some College (No Degree) - Business
Bishop'S Centenary College