Joannie Shearer
Conway,AR
Summary
Driven Banker with 26-year track record of successful administrative and operations management. Highly skilled in cultivating and leading high-performance teams focused on exceeding business objectives. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Branch Lead/Vice President
Partners Bank
Conway, AR
07.2022 - 11.2023
- Provided daily oversight of branch operations, ensuring compliance with company policies and procedures.
- Ensured customer satisfaction by addressing inquiries, resolving complaints, and providing accurate information.
- Created strategies for developing new business opportunities, increasing sales, and improving operational efficiency.
- Participated in promotional activities such as community events or corporate initiatives to increase brand awareness.
- Evaluated employee performance through periodic reviews and provided feedback on areas needing improvement.
- Participated in outside sales events and promotions to generate new business.
Regional Branch Manager
Bank OZK
Conway, AR
09.2015 - 10.2020
- Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
- Protected company assets with strategic risk management approaches.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
- Assessed employee performance and developed improvement plans.
Business Development Officer
Bank Of The Ozarks Inc.
Conway, Arkansas
04.2015 - 09.2015
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
- Identified new targets, developed new business opportunities and presented product lines to customers
- Maintained optimal financial controls by following loss prevention procedures and protecting cash assets
Regional Branch Manager
Simmons Bank
Conway , AR
01.2009 - 04.2015
- Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
- Protected company assets with strategic risk management approaches.
- Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
- Assessed budget plans and present costs to forecast trends and recommend changes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
Senior Head Teller
Simmons Bank
Conway, AR
01.2005 - 01.2009
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
- Promoted products or services to each customer to consistently achieve sales targets.
- Upheld strict financial controls by keeping funds secure and accurately transferring monies.
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
Education
Graduate - Banking And Financial Support Services
Barrett School of Banking
Memphis TN05.2014
High School Diploma -
St Joseph Catholic School
Conway Arkansas05.1994
Some College (No Degree) - Marketing
University of Central Arkansas
Conway, ARSkills
- Relationship building and management
- Human resources knowledge
- Revenue Generation
- Employee Development
- Goals and performance
- Approachable
- Relationship Management
- Verbal/written communication
- Staff Management
- Customer service awareness
- Community Relations
- Friendly
- Team Player
Timeline
Branch Lead/Vice President
Partners Bank
07.2022 - 11.2023
Regional Branch Manager
Bank OZK
09.2015 - 10.2020
Business Development Officer
Bank Of The Ozarks Inc.
04.2015 - 09.2015
Regional Branch Manager
Simmons Bank
01.2009 - 04.2015
Senior Head Teller
Simmons Bank
01.2005 - 01.2009
Graduate - Banking And Financial Support Services
Barrett School of Banking
High School Diploma -
St Joseph Catholic School
Some College (No Degree) - Marketing
University of Central Arkansas
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