Joan Stephany Londono

• Followed corporate guidelines to ensure product was displayed to visual standards as well as assisted in merchandising. • Helped distribute and carry POS

• Build brand awareness
• Gain exposure for brand through promotional events
• Undertake individual tasks of a marketing plan as assigned
  
  Undergo hundreds of demo’s on and off premise to build and maintain brand position and work as a face of the product to develope.
• Enhanced the effectiveness of the St.Germain program , Patron ranch Program and Bombay sapphire program for 8 week consecutive on each one of the brands , i demonstrated as an event lead on all these programs the capability and confidence and brand awareness to uphold commitment to excellence on all 3 products

• Manage product and POS
• Did daily recaps on each location attended
• Completed sale quotas asked by brands
• Gave brand awareness to clients , generated excessive sales and created brand loyalty from new costumers
• Did thousands of on and off premise promotions overseeing the Metro area of New york and Long Island

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Answered customer telephone calls promptly and appropriately handled needs.
• Conducted research to assist with routine tasks and special projects.
• Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
• Responded to telephone, email and in-person inquiries regarding reservations, package information and guest concerns.
• Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
• Kept accounts in balance and ran daily reports to verify totals.
• Handled tasks and responsibilities for front office employees during periods of understaffing.
• Optimized room inventory management, resulting in reduced overbooking occurrences.
• Promoted upselling opportunities to maximize revenue through available add-ons and packages.
• Had an increase of 40% sales in packages sold per pay periods while i worked the front desk