Joan Yeboah Tabiri
Leansville,NC
Summary
Dynamic and detail-oriented professional with extensive experience at Cardinal Health Inc. Proven ability in customer service and order processing, ensuring accuracy and efficiency. Skilled in cash handling and team collaboration, consistently enhancing client satisfaction and operational workflow. Recognized for adaptability and effective communication in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Warehouse (RX Associate
Cardinal Health Inc
Greensboro, NC
02.2023 - Current
- Selected medications from shelves for efficient distribution.
- Packaged medications for prompt delivery to clients.
- Wrapped and counted medications to ensure accuracy.
- Maintained cleanliness and adhered to safety guidelines during operations.
- Collaborated with team members in order picking processes ensuring efficient workflow.
- Received and processed customer orders for merchandise in a timely manner.
- Verified accuracy of items picked, packed and shipped to customers.
Assembly Line Production Worker
Gilbarco-Veeder Root
Greensboro, NC
10.2020 - 01.2023
- Organized production line equipment and materials for assembly tasks.
- Replaced worn or damaged parts within machines using hand tools when necessary.
- Assembled components according to established procedures and safety protocols.
- Ensured that all safety regulations were followed at all times while operating machinery.
- Completed accurate assembly work by positioning and aligning components.
- Built and packaged products to comply with multiple work orders and deadlines.
- Recognized defective material and reported issues to management.
Cashier/Customer Service Cashier
Walmart
Greensboro, NC
01.2018 - 09.2020
- Executed sales transactions with customers to enhance revenue generation.
- Addressed customer inquiries and concerns to ensure satisfaction.
- Operated cash register, processing debit and credit card payments efficiently.
- Maintained cleanliness and organization of stock to facilitate easy access.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
- Processed returns and exchanges of merchandise in accordance with store policies.
Cashier/Sales Associate
BP/Family fare Gas station
Greensboro, NC
03.2015 - 12.2017
- Operated cash register to process transactions accurately and efficiently.
- Verified age of customers purchasing alcohol or tobacco products with valid ID.
- Processed customer payments, counted money in cash drawers and balanced receipts with sales.
- Checked expiration dates on food items before stocking them onto shelves.
- Assisted in training new employees on operating procedures within the store.
- Performed daily inspections on pumps, tanks, hoses and nozzles for proper functioning.
- Maintained cleanliness of store by sweeping floors, wiping counters and restocking shelves.
Education
Guilford Technical Community College
Jamestown, NC03.2017
BBA - Human Resources Management
Methodist University College
Accra-Ghana09-2011
Skills
- Customer service and support
- Sales transactions and order processing
- Cash handling and data entry
- Team collaboration and problem-solving
- Effective communication skills
- Attention to detail
- Time management strategies
- Adaptability and teamwork
- Empathy and patience in service
- Product sales and upselling
- Client relations
- Scheduling
- Active listening
Certification
- Pharmacy Technician Certification
- College Degree Certification
Timeline
Warehouse (RX Associate
Cardinal Health Inc
02.2023 - Current
Assembly Line Production Worker
Gilbarco-Veeder Root
10.2020 - 01.2023
Cashier/Customer Service Cashier
Walmart
01.2018 - 09.2020
Cashier/Sales Associate
BP/Family fare Gas station
03.2015 - 12.2017
Guilford Technical Community College
BBA - Human Resources Management
Methodist University College
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