Jamela Wheeler
Elmhurst
Summary
Motivated professional committed to supporting team objectives through effective communication and adaptability. Contributed to team success by maintaining organization and reliability in fast-paced environments. Engaged in continuous learning to enhance skills and support organizational growth.
Overview
8
8
years of professional experience
Work History
Warehouse Associate
Amazon
New York, NY
02.2022 - 09.2025
- Selected and packed orders accurately, ensuring timely shipments to customers.
- Collaborated with team members to improve workflow processes and increase productivity.
- Implemented best practices for inventory management, reducing discrepancies by enhancing tracking methods.
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
- Met tight deadlines by efficiently navigating warehouse layout and prioritizing high-priority orders for expedited shipping.
- Promoted a positive working atmosphere through respectful interactions with peers and supervisors while maintaining focus on achieving team goals.
- Enhanced workplace communication through active participation in team meetings and proactive reporting of any operational issues.
- Minimized order errors with thorough double-checking procedures, resulting in increased customer satisfaction rates.
Clerical Associate Level III
Healthcare Setting
Elmhurst, NY
02.2019 - 06.2023
- Performed advanced clerical and administrative duties supporting clinical departments. Managed patient scheduling, records, and documentation. Answered high-volume phone calls, prepared reports, and ensured accuracy and confidentiality of sensitive medical information in compliance with HIPAA.
Greeter
Elmhurst Hospital Medical Center
Elmhurst, NY
03.2018 - 12.2018
- Welcomed patients, visitors, and staff with professionalism and empathy. Provided directions and assistance throughout the medical center. Assisted patients with special needs and supported visitor and safety protocols. Coordinated with clinical, security, and administrative teams.
Education
High School Diploma - undefined
Skills
Patient Greeting & Visitor Assistance
Customer Service Support
Hospital Wayfinding
HIPAA Compliance
Clerical & Administrative Support
Appointment Scheduling
Medical Records & Data Entry
Phone & Front Desk Operations
EMR
Multitasking
Communication
Additional Qualifications
Strong organizational and interpersonal skills. Professional demeanor in high-stress healthcare environments. Reliable, punctual, detail-oriented, and able to work independently or as part of a team.
Timeline
Warehouse Associate
Amazon
02.2022 - 09.2025
Clerical Associate Level III
Healthcare Setting
02.2019 - 06.2023
Greeter
Elmhurst Hospital Medical Center
03.2018 - 12.2018