Summary
Work History
Education
Skills
Languages
References
Timeline
Generic

Joao Pedro De Carvalho

Kearny,NJ

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Work History

Manager

Cityrub Steak & Smokehouse
Newark, New Jersey
  • Provided leadership during times of organizational change or crisis situations.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Ensured compliance with industry regulations and company policies.
  • Conducted performance reviews for team members.

Bartender

Stage House Tavern
Scotch Plains, New Jersey
  • Assisted in setting up the bar for service shift.
  • Attended regular training sessions to stay updated on new products or trends.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Developed good working relationships with fellow employees through effective communication.

Education

Bachelor of Science - International Business

La Salle University
Philadelphia, PA

Skills

  • Leadership development
  • Strategic planning
  • Time management
  • Negotiation
  • Goal setting
  • Expectation setting
  • Problem Solving
  • Creative solutions

Languages

Portuguese
Native/ Bilingual
English
Native/ Bilingual
Spanish
Full Professional
German
Professional

References

References available upon request.

Timeline

Manager

Cityrub Steak & Smokehouse

Bartender

Stage House Tavern

Bachelor of Science - International Business

La Salle University
Joao Pedro De Carvalho