Joaquin Rosales
Summary
Adaptable Concession Worker accurate in completing orders, replenishing serving stations, and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Lighthearted and friendly professional skilled in customer service.
Overview
9
9
years of professional experience
Work History
Concessions Worker
Team Offset
07.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Ensured compliance with health and safety regulations through regular cleaning and sanitization tasks.
- I made food for customers and gave them good service
- Increased sales by creating attractive food displays and maintaining a clean, inviting environment.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Prepared fresh, high-quality food items according to established recipes and presentation standards.
- Resolved customer complaints promptly, demonstrating empathy and commitment to their satisfaction.
Lawn Mower
Self Employed
05.2023 - Current
- Improved lawn health by performing regular mowing, trimming, and edging tasks.
- Enhanced customer satisfaction by maintaining a professional appearance and providing timely service.
- Reduced time spent on each job with efficient use of various mowing equipment.
- Increased client retention through consistent delivery of high-quality lawn care services.
- Me and my friends all rotated on different services including using the lawn mower, weed whacker, edger, leaf blower
Flooring Installer
Rosales Carpet
04.2015 - Current
- Improved flooring installation quality by using precision tools and techniques.
- Enhanced customer satisfaction by providing professional and timely flooring installation services.
- Completed complex flooring projects within the given deadlines, ensuring client satisfaction and repeat business.
- Collaborated with team members to efficiently complete large-scale commercial flooring installations.
- Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
- I picked up scraps, seamed the carpet together, brought and returned tools, brought and returned carpet, vacuumed and cleaned after the job was complete.
Education
High School Diploma -
Westmoore High School
Oklahoma City, OK05.2027
Skills
- Customer Service
- Food Preparation
- Surface Cleaning
- Supply Management
Languages
Spanish
Native or Bilingual
References
Victor Rayos Concession Worker victorrayos@gmail.com (405)-837-5923
Patty Rayos Concession Worker pattyrayos@gmail.com (405)-650-8837
Sergio Rosales Flooring Installer sergiorosales54@gmail.com (405)-638-9525
Timeline
Concessions Worker
Team Offset
07.2023 - Current
Lawn Mower
Self Employed
05.2023 - Current
Flooring Installer
Rosales Carpet
04.2015 - Current
High School Diploma -
Westmoore High School
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