Joaquina Gopie
Manhattan,NY
Summary
Dynamic housing executive with over a decade of experience managing multi-site affordable and supportive housing portfolios, encompassing more than 400 units and positively impacting over 800 residents. Expertise in LIHTC governance, regulatory compliance, and revenue optimization has resulted in a proven track record of achieving 100% audit compliance while effectively repositioning aging assets to generate positive cash flow. Demonstrated success in leasing 125 LIHTC units within six months, along with a strong ability to present operational, financial, and compliance performance insights to Board leadership. Committed to driving operational excellence and enhancing resident satisfaction through innovative housing solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director of Rental Administration & Compliance
Broadway Housing Communities
New York, NY
07.2022 - Current
- Leadership & Operations
- Direct Rent Administration Department overseeing leasing, recertifications, subsidy management, and rent stabilization across six properties.
- Supervise multi-site teams of Housing Specialists, Property Managers, and Legal Liaisons.
- Partner with Facilities to align HQS compliance, capital planning, and operational readiness.
- Collaborate with Tenant Services to strengthen stability programs and reduce tenancy risk.
- Financial & Portfolio Oversight
- Manage 400+ residential units, 3 art galleries, and 2 commercial spaces, generating significant recurring revenue.
- Implement rent optimization programs while adhering to affordability mandates.
- Reduced subsidy abatements and arrears through portfolio monitoring and financial controls.
- Guided redevelopment and 15-year LIHTC restructuring, positioning assets for sustained success.
- Compliance & Legal Governance
- Maintained 100% compliance rate across LIHTC, HPD, DHCR, HRA and investors audits.
- Oversee AOCs, income/rent limit adoption, and regulatory reporting.
- Direct legal case management, nonpayment proceedings, and court representation.
- Administer and amend regulatory agreements to maximize affordability and legal rent allowances.
- Capital Projects & Strategic Reporting
- Coordinate building renovations, tenant relocations, and construction oversight in compliance with housing covenants.
- Prepare Board-level operational and financial reports including.
Senior Rental Manager & Compliance Lead
Broadway Housing Communities
New York, NY
01.2020 - 06.2022
- Oversaw full compliance with Fair Housing, HUD, Local housing codes and lenders requirements.
- Implemented proactive compliance monitoring systems that reduce violations, preserve funding eligibility and minimize legal exposure.
- Directed administration for 400+ LIHTC and HUD/ HPD-regulated units.
- Improved tenant verification processes, enhancing eligibility accuracy by 15%.
- Represented ownership in housing court, with 90% success rate in outcomes.
- Streamlined billing and rent collection workflows to increase on-time payments.
- Fostered effective communication pipelines to reduce client disputes and strengthen compliance culture.
Property Manager
Capstone Real Estate Services, Inc.
12.2018 - 07.2019
- Orchestrated long-term property maintenance and safety plans, enhancing tenant satisfaction.
- Managed tax credit certifications and lease agreements, ensuring compliance with affordable housing standards.
- Led tenant relations initiatives, including property inspections and renovation projects, fostering a positive living environment.
- Handled tenant emergencies and complaints with professionalism, improving response.
- Designed and executed a comprehensive audit framework across multiple properties.
Assistant Property Manager
Winn Residential (Grant Park Apartments)
08.2014 - 11.2018
- Increase tenant retention from 68% to 82%.
- Lowered compliance related penalties to 0.
- Reduce audits findings by 30%.
- Conducted thorough assessments of applicant eligibility for assisted housing programs, increasing occupancy rates.
- Managed move-out inspections and resolved housing quality violations, maintaining a high standard of property conditions.
Education
Bachelor of Architecture -
Universidad Nacional Pedro Henríquez Ureña
Santo Domingo, Dominican RepublicSkills
- Housing operations coordination
- Affordable housing management
- LIHTC / HPD / HRA / DHS / OTDA compliance
- Strategic reporting for executives
- Regulatory compliance strategy
- Revenue optimization
- Audit strategy development
- Capital planning
- Legal Oversight & Housing Court Representation
- Leadership in cross-departmental projects
- Financial performance tracking
- Yardi OneSite Microsoft Office Suite
Accomplishments
- Achieved rent cash floe by completing s610 rent enhancement with accuracy and efficiency.
- Supervised a building renovation of 70 units, coordinating tenants temporarily renovation.
Certification
- Low-Income Housing Tax Credit (LIHTC) Certification
- Fair Housing Specialist Certification
- Google Professional Development Training
- Paraprofessional Teacher Certification
Languages
Spanish
Full Professional
Timeline
Director of Rental Administration & Compliance
Broadway Housing Communities
07.2022 - Current
Senior Rental Manager & Compliance Lead
Broadway Housing Communities
01.2020 - 06.2022
Property Manager
Capstone Real Estate Services, Inc.
12.2018 - 07.2019
Assistant Property Manager
Winn Residential (Grant Park Apartments)
08.2014 - 11.2018
Bachelor of Architecture -
Universidad Nacional Pedro Henríquez Ureña