JOB MARRERO
Mastic
Summary
Results-driven Warehouse and Distribution Supervisor with over a decade of experience in logistics and high-volume fulfillment. Expertise in inventory accuracy and compliance-driven operations, achieving 99%+ on-time delivery rates. Certified in IATA, IMDG, CTPAT, and Import/Export, proficient in safety standards for regulated environments. Bilingual leader in English and Spanish, skilled in guiding diverse teams and ensuring cGMP compliance during product launches.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Order Fulfillment & Shipping Supervisor
Widex USA Inc.
05.2022 - Current
- Lead a 20-member fulfillment and shipping team in a fast-paced distribution environment.
- Achieved 99%+ on-time delivery through workflow redesign and daily performance controls.
- Increased product fill rate to 99% by conducting root cause analysis and closing process gaps.
- Oversee daily order flow in AS400 to ensure all orders meet pick/pack SLAs.
- Train, coach, and evaluate staff; enforce SOPs, safety, and quality standards.
- Maintain compliance with IATA, IMDG, and CTPAT shipping requirements.
Inbound Logistics Team Leader
Widex USA Inc.
05.2017 - 05.2022
- Directed receiving, put-away, and material handling operations supporting production and service teams.
- Maintained 95%+ inventory accuracy through cycle counts and process discipline.
- Prepared documentation for international shipments, including air/ocean freight customs paperwork.
- Coordinated receiving dock flow and ensured accuracy of all inbound shipment records.
Machine Maintenance Technician
Magellan Aerospace
01.2014 - 01.2017
- Increased equipment reliability by conducting preventive maintenance and repairs.
- Enhanced hydraulic and automated systems calibration, improving operational efficiency.
- Implemented safety checks, ensuring a secure working environment during maintenance tasks.
- Monitored equipment performance regularly, identifying issues before production was affected.
- Collaborated on maintenance schedules, optimizing equipment uptime with team input.
Electronic Technician
Widex USA Inc.
01.2006 - 01.2014
- Enhanced production output by training new technicians effectively.
- Achieved optimal hearing aid performance through precise calibration and testing.
- Diagnosed and repaired electronic devices using specialized tools and software.
- Implemented solutions that improved equipment efficiency and minimized downtime.
- Maintained quality standards while assembling and repairing electronic hearing devices.
- Diagnosed and repaired electronic devices to ensure optimal functionality.
Education
Graduate Certificate - IMDG Hazmat Vessel Shipper
Sparta, NJ 0787109-2025
Advanced Diploma - Import / Export
INTERNATIONAL CAREER INSTITUTE
Lincolnwood, IL 6071206-2023
Graduate Certificate - CTPAT Security Awareness
Global Training Center
El Paso, Texas 7991208-2025
Graduate Certificate - CTPAT Container Security
Global Training Center
El Paso, Texas 7991208-2025
Graduate Certificate - CTPAT Champion Overview
Global Training Center
El Paso, Texas 7991208-2025
Graduate Certificate - IATA Hazmat Air Shipper
Lion Technology Inc
Sparta, NJ 0787111-2024
Skills
- Warehouse management
- Shipping procedures
- Staff supervision
- Operating Forklift
- S2K
- AS400
- Microsoft Excel
- UPS WORLDSHIP
Accomplishments
• Hazmat Air Shipper (IATA)
• IMDG Vessel Shipper, Lion Technology
• CTPAT Security & Container Security Certifications
Achieved a Heartbeat/Employee Engagement score of 8.6, reflecting strong team leadership and a positive work environment.
Certification
- Hazmat Air Shipper (IATA)
- IMDG Vessel Shipper, Lion Technology
- CTPAT Security & Container Security Certifications
- Forklift Certified
- Electrician Training (Trade) – Ashworth College
LANGUAGES
English & Spanish
Timeline
Order Fulfillment & Shipping Supervisor
Widex USA Inc.
05.2022 - Current
Inbound Logistics Team Leader
Widex USA Inc.
05.2017 - 05.2022
Machine Maintenance Technician
Magellan Aerospace
01.2014 - 01.2017
Electronic Technician
Widex USA Inc.
01.2006 - 01.2014
Graduate Certificate - IMDG Hazmat Vessel Shipper
Advanced Diploma - Import / Export
INTERNATIONAL CAREER INSTITUTE
Graduate Certificate - CTPAT Security Awareness
Global Training Center
Graduate Certificate - CTPAT Container Security
Global Training Center
Graduate Certificate - CTPAT Champion Overview
Global Training Center
Graduate Certificate - IATA Hazmat Air Shipper
Lion Technology Inc