Jo C Weathers
Charlotte,NC
Summary
Dynamic and results-driven professional with experience as an Unarmed Security Officer at Allied Universal Security Services. Skilled in incident reporting and property patrol, I excel in fostering positive relationships and enhancing customer satisfaction. Proven ability to monitor security systems effectively while maintaining a collaborative work environment.
Overview
23
23
years of professional experience
Work History
Unarmed Security Officer
Allied Universal Security Services
06.2016 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
Sales Advisor
CDS
05.2002 - 06.2016
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Education
GED -
Central Piedmont Community College
Charlotte, NCSkills
- Incident reporting
Data Entry
- Property patrol
- Report writing
Timeline
Unarmed Security Officer
Allied Universal Security Services
06.2016 - Current
Sales Advisor
CDS
05.2002 - 06.2016
GED -
Central Piedmont Community College
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