Jocasta Sanders
Brooklyn
Summary
Motivated Administrative Assistant with a strong focus on achieving organizational objectives. Seeking a position within a company that values acquired skills and knowledge, allowing for a meaningful contribution towards the organization\'s goals and core values. Proven track record of efficiently managing administrative tasks and providing exceptional support, dedicated to delivering high-quality results and exceeding expectations. Ready to leverage expertise in streamlining operations, coordinating schedules, and fostering positive relationships to drive success for the team and the organization as a whole.
Overview
16
16
years of professional experience
Work History
Office Services Workflow Coordinator
Williams Lea
09.2023 - Current
- Improved efficiency by coordinating daily workflow activities and resolving bottlenecks.
- Coordinated schedules and resources to optimize project timelines and deliverables.
- Enhanced team collaboration, facilitating effective communication between departments.
- Developed standard operating procedures to streamline processes and increase productivity.
- Increased task completion rates by effectively managing workload distribution among team members.
- Made sure deadlines were met by prioritizing tasks and reallocating resources as needed.
Administrative Secretary
Upper Manhattan Dialysis Center (FMCNA)
06.2009 - 04.2023
- Provide diversified administrative and secretarial duties for Nurse Manager, Chief Medical Director, and Regional Administrator
- Cognizant of the philosophy, standards, objectives and policies of the Department and the Hospital Center
- Coordinate daily office operations
- Establish and/or maintain all office records, employee files and patient charts
- Payroll Timekeeper: Generate Time Detail Report per employee for submitting to Payroll Department, Receive and distribute checks
- Oversee work activities of clerical staff, coordinates and delegates work assignments and priorities
- Screen staff, visitors, and patients; determine their needs, respond to enquiries or concerns and direct them to the appropriate area
- Maintained accurate records of employee attendance, vacation days, sick leave, and overtime to facilitate payroll processing.
- Responded to inquiries from callers seeking information.
- Contributed to a positive work environment by demonstrating professional etiquette in all interactions with colleagues and clients alike.
- Supported planning and execution of company events, contributing to enhanced team morale.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Education
No Degree - Radiation Technology
New York City College of Technology
Brooklyn, NY05-2027
General Equivalency Diploma -
NY National Guard Challenge Program
08.1994
Skills
- Proficient in MS and various software
- Excellent organizational and communication skills
- Time management
- Workload balancing
Languages
Spanish
Native or Bilingual
Timeline
Office Services Workflow Coordinator
Williams Lea
09.2023 - Current
Administrative Secretary
Upper Manhattan Dialysis Center (FMCNA)
06.2009 - 04.2023
General Equivalency Diploma -
NY National Guard Challenge Program
No Degree - Radiation Technology
New York City College of Technology
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