Jocelyn Chaney
Round Rock
Summary
Well-qualified individual dedicated to possessing strengths in task prioritization, customer service and professional abilities needed to succeed. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
Work History
Seasonal Bartender
Austin City Limits
Austin, TX
10.2024 - Current
- Oversaw bar operations during peak hours, maintaining efficiency and service quality
- Implemented *card only* handling procedures to ensure accurate financial transactions
- Used extensive knowledge of beer, wine and spirits to make informed recommendations and accurate orders to customers
Brand Ambassador, Event Bartender
The Concourse Project
Austin, TX
03.2022 - Current
- Monitored and adjusted speed performance parameters daily for seamless execution of VIP art and music performances
- Managed after-hours bartending operations at seismic dance festival, ensuring a welcoming and enjoyable environment for attendees
- Managed logistics of bar inventory replenishment by efficiently lifting and transferring 10-30 pounds of supplies within warehouse
- Engaged consumers by effectively communicating product details, promoting brand awareness and loyalty
- Facilitated brand presence at various retail events and sampling opportunities, fostering customer connections and brand loyalty
- Developed and implemented strategic marketing events to showcase products and strengthen brand presence in the market
- Conducted assessments of high-traffic locations and engaged with potential customers and vendors to support strategic outreach efforts
- Crafted engaging social media posts highlighting brand contributions and their significance in the market landscape
Bartender, Beer/Liquor Merchandiser
Treaty Oak Distillery
Dripping Springs, TX
02.2020 - 02.2022
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Managed aesthetically pleasing display and inventory to showcase company products and increase sales
- Restructured company merchandising standards to increase customer traffic and product exposure
- Presented store update suggestions and layouts to management and stakeholders
Bartender/ Mixologist
Higher Ground
Austin, TX
06.2021 - 01.2022
- Train, coach and develop employees and team leaders to open establishment
- Performed excellent cocktail service and mixology to guest and large parties
- Maintained full knowledge of beverage list and promotions
- Prepared classic, modern and unique cocktails for each customer
- Maintained quality of garnishes, juices and other perishables by preparing new stock daily
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Bartender, Beer Buyer/Brand Ambassador Team Lead
Central District Brewery
Austin, TX
02.2019 - 04.2020
- Contributed to grand opening of establishment
- Maintained professional vendor relationship, processing invoices, accurate pricing and inventories
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion
- Communicated product awareness and information with confidence and educated consumers
Education
Associates - Hospitality Management, Travel and Tourism
Austin Community College
AustinHigh School Diploma - undefined
Stony Point High School
Round Rock, TX05.2010
Skills
Excellent communication, organization, merchandise, promotional skills, and leadership skills to connect effectively with customers and coworkers
Proficient in Microsoft Office Applications and POS software (Aloha /Revel /Savant/Toast/Focus)
Possess optimistic, positive attitude and ethics which support values and culture
Strong time-management skills; ability to multi-task, and organize a clean environment
Timeline
Seasonal Bartender
Austin City Limits
10.2024 - Current
Brand Ambassador, Event Bartender
The Concourse Project
03.2022 - Current
Bartender/ Mixologist
Higher Ground
06.2021 - 01.2022
Bartender, Beer/Liquor Merchandiser
Treaty Oak Distillery
02.2020 - 02.2022
Bartender, Beer Buyer/Brand Ambassador Team Lead
Central District Brewery
02.2019 - 04.2020
Associates - Hospitality Management, Travel and Tourism
Austin Community College
High School Diploma - undefined
Stony Point High School