Jocelyn Clark
Williamston,NC
Summary
Caring Teacher with strong communication skills and drive to excite students about learning. Specializing in creating stimulating environments that help students achieve full potential and enjoy learning. Communicates effectively and maintains strong relationships with scholars, families, and colleagues.
Skilled Lead Teacher offers expertise in administration, program management and compliance. Creates and implements lesson plans focused on cognition, language development and creative expression. Versed in curriculum, goals, objectives, and areas of child development.
Overview
18
18
years of professional experience
Work History
Caseworker
Washington County Social Services
Plymouth , Nc
11.2023 - Current
- Monitored financial benefits received by clients in order to verify accuracy of payments and eligibility requirements.
- Created monthly reports summarizing caseload activities for review by supervisor.
- Maintained accurate records of client information in accordance with agency policies and procedures.
- Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
- Built trust and rapport with clients to facilitate effective support.
Lead Teacher
Economic Improvement Council
Plymouth, NC
01.2022 - 11.2023
- Developed and implemented strategies to improve student learning outcomes.
- Collaborated with other school staff to ensure that all students have access to a safe and supportive learning environment.
- Provided instructional guidance and mentorship to teachers in the development of lesson plans, instructional materials, and assessments.
- Utilized data-driven decision making processes to assess student progress, inform instruction, and monitor teaching effectiveness.
- Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with teachers.
- Conducted individualized academic interventions for struggling students as needed.
- Ensured compliance with state standards by incorporating them into lesson plans.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Established and enforced rules for behavior and procedures to maintain order among students.
Assistant Store Manager
Citi Trends
Plymouth, NC
02.2010 - 01.2022
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Coordinated with vendors to secure product availability at competitive prices.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Maintained inventory by checking merchandise to determine levels.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Assistant Manager
Kentucky Fried Chicken
Williamston, NC
04.2006 - 02.2010
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Greeted customers promptly and responded to questions.
Education
Associate of Applied Science - Early Childhood Education
Pitt Community College
Winterville, NC05.2022
High School Diploma -
Bear Grass High School
Bear Grass Nc06.2006
Skills
- Case Documentation
- Organizational Skills
- Self Motivation
- Adaptability and Flexibility
- Task Prioritization
- Teamwork and Collaboration
- Relationship Building
- Behavior Management
- Client interaction
- Records Management
- Interpersonal and written communication
- Lesson development
- Classroom Management
- Safe learning environment
- Safety awareness
- Educational leadership
- Lesson Planning
- Student Records Management
Timeline
Caseworker
Washington County Social Services
11.2023 - Current
Lead Teacher
Economic Improvement Council
01.2022 - 11.2023
Assistant Store Manager
Citi Trends
02.2010 - 01.2022
Assistant Manager
Kentucky Fried Chicken
04.2006 - 02.2010
Associate of Applied Science - Early Childhood Education
Pitt Community College
High School Diploma -
Bear Grass High School
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