Jocelyn Cruz
1208 Parkside Dr. South
Summary
Dynamic Administrative Assistant with a proven track record at Berks Encore, excelling in office administration and customer service. Skilled in calendar management and data organization, I effectively streamlined processes and trained new hires, enhancing team efficiency. Known for my strong communication skills and commitment to continuous improvement in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Berks Encore
40 N 9th Street Reading PA 19601
04.2025 - Current
- Managed daily office operations and maintained organized filing systems.
- Assisted in scheduling appointments.
- Collaborated with team members to streamline administrative processes and improve efficiency.
- Trained new hires on administrative protocols and office software applications effectively.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Supported preparation of reports, presentations, and other documentation as needed.
- Responded to inquiries via phone and email, ensuring timely communication with stakeholders.
Hounds Town
Dog Daycare Attendent
790 Kenhorst Plaza, Reading, PA 19607
07.2024 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Journeys
Sales Associates
1665 State Hill Rd, Wyomissing, PA 19610, USA
04.2023 - 06.2023
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Oley Valley High School PA
Oley, PA08-2024
Skills
- Data organization
- Data organization
- Data organization
- Data organization
- Data organization
- Data organization
- Data organization
- Data organization
- Data organization
Timeline
Administrative Assistant
Berks Encore
04.2025 - Current
Hounds Town
Dog Daycare Attendent
07.2024 - 08.2024
Journeys
Sales Associates
04.2023 - 06.2023
High School Diploma -
Oley Valley High School PA