Jocelyn De Leon
Rialto,CA
Summary
Dynamic leader with a proven track record at Five Guys Burger And Fries, enhancing brand awareness and driving sales growth through strategic planning and staff development. Skilled in inventory control and team leadership, I excel in optimizing profitability and building a committed workforce. Achieved significant improvements in service delivery by focusing on training and employee performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Five Guys Burger And Fries
10.2023 - Current
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Motivated, trained, and disciplined employees to maximize performance.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
General Manager
Five Guys Burger And Fries
05.2022 - 06.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Developed and implemented comprehensive employee training programs that covered essential foodservice skills, customer service, and safety protocols.
- Oversaw training of more than 20 team members.
Education
Kinesiology
California State University - San Bernardino
San Bernardino, CASkills
- Inventory Control
- Staff Development
- Employee Scheduling
- Team Leadership
- Training Management
- Food safety and sanitation
- Sales Forecasting
- Delegating Work
- Strategic Planning
Certification
Manager Serv Safe
Five Guys Burgers and Fries Standards
Languages
Spanish
Native or Bilingual
Timeline
Assistant General Manager
Five Guys Burger And Fries
10.2023 - Current
General Manager
Five Guys Burger And Fries
05.2022 - 06.2023
Kinesiology
California State University - San Bernardino