Jocelyn Garcia
San Antonio,TX
Summary
Compassionate and detail-oriented healthcare professional with experience in patient advocacy, front desk operations, and behavioral health support. Adept at creating a welcoming environment for patients, scheduling appointments, verifying insurance, and ensuring seamless office operations. Passionate about delivering excellent patient care and optimizing healthcare workflows
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
San Antonio Country Club
San Antonio , TX
05.2024 - Current
- Assisted with administrative tasks such as data entry into company databases.
- Responded to inquiries from internal staff members regarding office operations.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Assisted with special projects assigned by management when required.
Registered Behavioral Technician
Autism Treatment Centers
San Antonio, Texas
08.2023 - Current
- Conducted functional assessments and created behavior plans tailored to the needs of each client.
- Collaborated with families, teachers, and other professionals to develop comprehensive treatment plans for clients.
- Conducted training sessions for caregivers on effective implementation of behavioral strategies at home.
- Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
Registered Behavior Technician
BlueSprig at Morgan's MAC
San Antonio, Texas
11.2022 - 03.2024
- Developed and implemented behavior intervention plans based on individualized needs.
- Engaged students through play activities while incorporating ABA techniques.
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Assisted in the development of positive behavior supports within their environment.
Education
Master of Science - Behavior Analysis
The University of Texas At San Antonio
San Antonio, TX07-2025
Bachelor of Science - Child And Family Studies
Baylor University
Waco, TX12-2021
Certification
- Registered Behavior Technician
- CPR
Timeline
Receptionist
San Antonio Country Club
05.2024 - Current
Registered Behavioral Technician
Autism Treatment Centers
08.2023 - Current
Registered Behavior Technician
BlueSprig at Morgan's MAC
11.2022 - 03.2024
Master of Science - Behavior Analysis
The University of Texas At San Antonio
Bachelor of Science - Child And Family Studies
Baylor University