Jocelyn Garcia Fernandez
Lillington,NC
Summary
.
Overview
1
1
year of professional experience
Work History
Office Manager
Geeta Bhat and Associates
Cary, NC
09.2024 - Current
- Coordinated office operations, ensuring efficient workflow and effective communication among team members.
- Coordinated schedules to enhance staff
- Assisted in expense reporting, maintaining financial records
- Oversaw inventory management of office supplies
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system to direct calls efficiently.
- Scheduled appointments and maintained calendar for office staff.
- Processed incoming and outgoing mail, ensuring timely distribution.
- Handled customer inquiries, providing information and resolving issues promptly.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Conducted insurance verification to ensure accurate patient coverage and eligibility.
- Assisted billing department by providing necessary documentation for claims processing.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Posted payments to accounts and maintained records.
- Generated reports to track insurance verifications and claim progress.
Education
Hartnett Central High School
Angier, NCSkills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Flexible schedule
- Team management
- Store opening and closing
- Product knowledge
- New hire training
- Payment processing
- Opening and closing procedures
- Manager support
- Team collaboration
- Shift scheduling
- Policy enforcement
- Time management
- Multitasking and organization
- Empathy and patience
- Customer engagement
- Honest and dependable
Languages
Spanish
Professional Working
Timeline
Office Manager
Geeta Bhat and Associates
09.2024 - Current
Hartnett Central High School