Summary
Overview
Work History
Education
Skills
Timeline
Server
Jocelyn Gumapas

Jocelyn Gumapas

Orlando,FL

Summary

Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable Job Title successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience

Work History

Server

Westminster Towers
05.2016 - 06.2018

Education

Graduate - Bachelor of Science in Chemistry

Western Institute of Technology
Lapaz, Iloilo City Philippines

Skills

  • Server Training
  • Guest Seating
  • Warm and Friendly
  • Order Accuracy and Delivery
  • Sales Expertise
  • Ordering Procedures
  • Dining Customer Service
  • Wine and Liquor Service
  • Menu Memorization
  • Condiment Refilling
  • Menu Item Recommendation
  • To-Go Order Preparation
  • Guest Satisfaction
  • Taking Reservations
  • Anticipating Guest Needs
  • Table Bussing
  • Hospitality Service Expertise
  • Dining Area Maintenance
  • Plates Presentation
  • Food Safety Oversight
  • Banquet Coordination
  • Server Improvements
  • Food Spoilage Prevention
  • Table Preparation
  • Table Setting Arrangements

Timeline

Server

Westminster Towers
05.2016 - 06.2018

Graduate - Bachelor of Science in Chemistry

Western Institute of Technology
Jocelyn Gumapas