Jocelyn Harold
Charleston,WV
Summary
Dedicated receptionist with excellent experience in a business environment. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Moreover, a hard-working Marketing major, currently attending BridgeValley Community & Technical College with 1+ years of work experience.
Overview
3
3
years of professional experience
Work History
Receptionist
Hair We Are Salon
Charleston, WV
01.2021 - Current
- Confirm appointments, communicate with clients and update client records.
- Answer large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Receive in-bound calls and initiate out-bound daily calls to introduce customers to products and services offered.
- Manage inventory
- Collect payments for services
- Key holder to open/close salon
Marketing Intern
Goodwill Industries Of Kanawha Valley, Inc.
Charleston, WV
06.2022 - 08.2022
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Helped with planning and hosting of marketing events.
- Collaborated with team members when attending marketing meetings.
- Shadowed professionals in different situations to increase marketing knowledge.
- Contributed to mock-ups and social media content.
- Took detailed notes of progress, processes and industry details to better understand marketing and company protocols.
Education
Associate of Applied Science - Marketing
BridgeValley Community And Technical College
Charleston, WV12.2022
Skills
- Data Entry and Database Software
- Scheduling and Calendar Management
- Customer Service-Oriented
- Multitasking and Prioritization
- Verbal and Written Communication
- Positive Attitude and Energetic
Extracurricular Activities
- Basketball
- Softball
- Volleyball
- Girl Scouts (lifetime member)
Timeline
Marketing Intern
Goodwill Industries Of Kanawha Valley, Inc.
06.2022 - 08.2022
Receptionist
Hair We Are Salon
01.2021 - Current
Associate of Applied Science - Marketing
BridgeValley Community And Technical College
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