Suite Attendant - Bank of America Stadium
Levy Sector
CHARLOTTE, North Carolina
01.2025 - 04.2025
- Organized event logistics, including setup and teardown, staffing assignments, crowd control, and security oversight. Supported event planners in executing detailed event schedules and programs.
- Assisted in coordinating logistics with vendors, ensuring timely delivery and setup of equipment and supplies.
- Coordinated with vendors to ensure efficient operations during the event.
- Supported the catering team with setup, service, and cleanup of event food and beverages, leaving the area clean and tidy.
- Monitored event activities to ensure compliance with safety regulations and venue policies.
- Organized seating arrangements for guests prior to start of event
- Engaged with attendees, creating a welcoming and positive event experience.
- Greeted guests upon arrival and provided them with event information.
- Assisted guests with determining seat location, and escorting guests to assigned seating. Golf cart shuttle experience for ADA guests.
- Promoted high customer satisfaction with immediate responses to guest inquiries and by resolving problems with knowledgeable, friendly service.
- Refused admittance to unwelcome persons or persons without tickets or passes.
- Greeted incoming guests, accepted payments, reviewed tickets, and directed to facility locations.
- Tended to patrons with special needs by offering additional assistance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided feedback to event organizers on attendee experiences and potential improvements.