Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Jocelyn Lopez

Fort Worth

Summary

Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

1
1
year of professional experience

Work History

Costumer service

Company
04.2025 - Current
  • Streamlined customer service protocols to boost satisfaction rates.
  • Provided exceptional customer service, addressing patient inquiries promptly and professionally.
  • Increased client retention by providing superior customer service.
  • Provided excellent customer service, resolving concerns promptly and professionally.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Assisted stock workers and customer service agents throughout shifts.
  • Resolved customer service issues related to pricing or discounts.
  • Utilized customer feedback to improve customer service.

Babysitter

Personal Business
03.2025 - 05.2025
  • Supervised children's activities, ensuring safety and engagement throughout playtime.
  • Prepared nutritious meals and snacks, promoting healthy eating habits among children.
  • Developed age-appropriate educational games, enhancing cognitive development and creativity.
  • Maintained clear communication with parents regarding children's progress and daily activities.
  • Communicated positively with children and guardians.

Education

Certificate - Medical Assistance

The College of Health Care Professions
TX
05-2026

High School Diploma -

Birdville High School
North Richland Hills, TX
05-2025

Skills

  • Outstanding customer service
  • Customer service mindset
  • Customer service understanding
  • Customer service and retention
  • Customer service and support
  • Client relations and customer service

Languages

Spanish
Full Professional

Interests

  • Cooking
  • I enjoy helping others and giving back to the community

Timeline

Costumer service

Company
04.2025 - Current

Babysitter

Personal Business
03.2025 - 05.2025

Certificate - Medical Assistance

The College of Health Care Professions

High School Diploma -

Birdville High School