Jocelyn Nguyen
13851 Virgnia Ave S, Savage,MN
Summary
Jocelyn Nguyen is a motivated student at Normandale Community College, expected to graduate in 2025 before transferring to university. She has demonstrated leadership in managing social media, participating in service projects, and organizing group activities. With a focus on developing digital content and establishing partnerships, Jocelyn excels in technology-driven tasks. Skilled in marketing, facilitating communication, and strengthening social media presence to promote positive alumni relations. Smoothly manages event and program logistics. Detail-oriented, articulate, and personable.
Overview
3
3
years of professional experience
Work History
Lead Barista
Song Tea & Poke Savage
Savage, MN
02.2022 - Current
- Supervised and trained baristas to ensure adherence to company policies and procedures.
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
- Developed effective relationships with customers through friendly interactions and excellent product knowledge.
- Assisted in the development of marketing campaigns designed to increase customer loyalty and boost revenue.
- Created engaging displays for promotional materials such as menus or flyers.
Freelancer
Marketing Freelancing
08.2023 - 04.2024
- Provided technical expertise when systems were down or there were technological difficulties.
- Created content for various websites, blogs, and social media accounts.
- Designed logos, brochures, flyers, banners, and other promotional materials.
- Organized digital assets such as images, videos, audio files, into easily accessible libraries.
Education
Normandale Community College - Marketing
Normandale Community College
Minneapolis, MN05-2025
High School Diploma -
Prior Lake High School
Savage, MN06-2023
Skills
- Account Management
- Communication
- Digital Marketing
- Project Management
- Accessibility
- Teamwork
- Team Management
- Inventory
- Content Marketing
References
References available upon request.
Timeline
Freelancer
Marketing Freelancing
08.2023 - 04.2024
Lead Barista
Song Tea & Poke Savage
02.2022 - Current
Normandale Community College - Marketing
Normandale Community College
High School Diploma -
Prior Lake High School
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