Jocelyn Prado
San Luis Obispo,CA
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Service Advocate
Target
Richmond, CA
08.2023 - Current
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Analyzed customers' issues and complaints, and initiated corrective actions.
- Greeted each customer and solved all issues and complaints via face-to-face, through email, or on the phone.
- Delivered friendly service and offered expert support in every interaction.
Intern
Center For Youth Development Through Law
Berkeley, CA
06.2022 - 08.2022
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems, identified solutions, and made decisions.
- Interacted with customers by phone, email, or in person to provide information.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
Sustainable Youth Intern
Earth Team
09.2021 - 06.2022
- Pick up trash from our school and the nearby area
- Do Water testing
- Refine data collections skills
- Act as Team Leader for community engagement efforts
- Foster my passion for sustainable development
Education
Bachelor of Science - Computer Science
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA06-2027
High School Diploma -
Richmond High School
Richmond, CA06.2023
Skills
- Leadership:
- Able to take charge when needed
- Skills Development
- Regulating Schedules
- Credit Card Transaction Processing
- Customer Service and Assistance
Timeline
Service Advocate
Target
08.2023 - Current
Intern
Center For Youth Development Through Law
06.2022 - 08.2022
Sustainable Youth Intern
Earth Team
09.2021 - 06.2022
Bachelor of Science - Computer Science
California Polytechnic State University-San Luis Obispo
High School Diploma -
Richmond High School