Summary
Overview
Work History
Education
Skills
Training
Timeline
Generic

Caleb DeAngelis

Trenton,MI

Summary

Dynamic Service Advocate at Target, with proven expertise in customer service and problem-solving. Successfully enhanced guest experiences and increased loyalty program memberships. Demonstrated leadership in the Next Step Program by revamping onboarding strategies and employee rewards, fostering a collaborative team environment. Skilled in communication and social media management, driving engagement and satisfaction.

Overview

8
8
years of professional experience

Work History

Service Advocate

Target
01.2019 - Current
  • My roles included offering a warm and welcoming experience to all guests and tending to their problems.
  • Weekly cash office administrative responsibilities.
  • Garner new loyalty members through the solicitation of Target Red Cards and Target Circle Memberships.

Next Step Program Participant

Target
01.2020 - 01.2021
  • Completed Target’s management procurement program.
  • Tasks involved planning, scheduling, and hosting multiple store wide events.
  • Developing new strategies for a better onboarding experience for new Target employees.
  • Revamping employee appreciation and employee rewards.

Social Media and Sound Technician

Apostolic Temple Church
Taylor, MI
01.2018 - 01.2020

Managed multiple social media accounts to expand audience reach.

  • Operated audio mixing console during worship services and events to ensure quality sound.
  • Set up sound equipment for various church activities and gatherings, enhancing overall event experiences.

Education

Bachelor of Science - Business Administration

University of Arizona
Tucson
05-2025

Skills

  • Problem solving
  • Teamwork
  • Communication
  • Customer service
  • Leadership skills
  • Complaint handling

Training

  • Calculus Concepts Business
  • Statistic Inference in Management
  • Managerial and Financial Accounting
  • Fundamentals of Business Communication

Timeline

Next Step Program Participant

Target
01.2020 - 01.2021

Service Advocate

Target
01.2019 - Current

Social Media and Sound Technician

Apostolic Temple Church
01.2018 - 01.2020

Bachelor of Science - Business Administration

University of Arizona