Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mustafa Sidahmed

Iowa City

Summary

Developed strong communication and problem-solving skills in customer-focused environment, seeking to transition into new field. Effectively managed customer interactions and resolved issues while maintaining positive relationship. Eager to apply these transferrable skills to contribute value in fresh, challenging role.

Overview

3
3
years of professional experience

Work History

Service Advocate

Target
12.2023 - Current
  • As a Service Advocate at Target my responsibility is to make sure the guests walk out of the store satisfied
  • Another responsibility of mine as a team member trainer is to train new team members.
  • Improved customer satisfaction by promptly addressing inquiries and resolving issues.
  • Supported team members, fostering a collaborative and productive work environment.

Cold Line Trainer

Freddy's Frozen Custard & Steakburgers
06.2022 - 09.2023


  • I received a promotion to trainer within the first 4 months of working at Freddy's
  • I was respected by my managers for my hard work and exceeding expectations
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Education

Bachelor of Arts - Accounting

University of Iowa
Iowa City, IA
05-2027

Skills

  • Customer service
  • Communication skills
  • Time management
  • Bilingual
  • Leadership
  • Employee training
  • Problem solving
  • Decision-making skills
  • Teamwork
  • Problem-solving
  • Leadership skills
  • Multitasking

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Service Advocate

Target
12.2023 - Current

Cold Line Trainer

Freddy's Frozen Custard & Steakburgers
06.2022 - 09.2023

Bachelor of Arts - Accounting

University of Iowa

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Mustafa Sidahmed