Summary
Overview
Work History
Education
Skills
Timeline
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Jocelyn Quintero

Jackson,AR

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Sales Associate

Exchange
08.2023 - Current
  • Prioritize helping customers over completing other routine tasks in store.
  • Maintain up-to-date knowledge of store sales and payment policies, and Star card promotions.
  • Develop strong rapport with customers and created positive impression of business.
  • Provide exceptional services and pleasant shopping experiences to retail customers.
  • Create an inviting environment for customers by maintaining store organization and cleanliness.
  • Manage efficient cash register operations.
  • Listen to customer needs and desires to identify and recommend optimal products.
  • Engage in friendly conversation with customer to better uncover individual needs.
  • Deliver energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintain a calm demeanor and professionally managed issues in busy, high-stress situations..

CYP Assistant

S. Lee Kling School Age center
11.2022 - 03.2023
  • Supervise children ages ranging 5-12
  • Created fun, learning activities for the children that allowed them to learn about the world and explore their interests
  • Engaged in activities with them to help their cognitive and motor skills development
  • Monitored the safety of the children
  • Developed relationships with parents, exceeding expectations for customer satisfaction
  • Assisted in training new employees in childcare responsibilities
  • Performed daily check-ins with children to ensure health and safety, and worked closely with parents to achieve optimal outcomes

Food Service Worker

Burger King
08.2022 - 11.2022
  • Work in a fast, efficient, and friendly manner
  • Provide customers with information regarding food ingredients, availability, and pricing
  • Assist customers with paying for products
  • Sets up food service and kitchen, area facilities in accordance with specific area needs
  • Handle the register system in a timely manner.

CYP Assistant

Cascade School Age Center, Joint Base
02.2022 - 07.2022
  • Supervise children ages ranging 5-12
  • Created fun, learning activities for the children that allowed them to learn about the world and explore their interests
  • Engaged in activities with them to help their cognitive and motor skills development
  • Monitored the safety of the children
  • Developed relationships with parents, exceeding expectations for customer satisfaction
  • Performed daily check-ins with children to ensure health and safety, and worked closely with parents to achieve optimal outcomes

Sales Associate

Whimsical Whicks and Gifts, JBER
02.2019 - 10.2020
  • Managed the store to include opening and closing duties
  • Developed store strategies to raise customer pool, expand store traffic, and optimize profitability
  • Interacted with customers and assisted with their shopping experience
  • Balanced and closed out the register system
  • Built rapport with clients by providing quality customer service and problem-solving
  • Established personal connections with customers, exceeding customer service expectations

Education

Psychology

Southern New Hampshire University
Manchester, NH
05.2025

Eagle river High School, High School diplomat
05.2020

Skills

  • Store Organization
  • Customer Assistance
  • Excellent communication
  • Active listening
  • Multitasking

Timeline

Sales Associate

Exchange
08.2023 - Current

CYP Assistant

S. Lee Kling School Age center
11.2022 - 03.2023

Food Service Worker

Burger King
08.2022 - 11.2022

CYP Assistant

Cascade School Age Center, Joint Base
02.2022 - 07.2022

Sales Associate

Whimsical Whicks and Gifts, JBER
02.2019 - 10.2020

Psychology

Southern New Hampshire University

Eagle river High School, High School diplomat

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Jocelyn Quintero