Jocelyn Saavedra
Summary
Enthusiastic retail professional with strong skills in customer relationship management and time management. Known for promoting high customer satisfaction and collaborating effectively with team members to achieve service goals.
Overview
1
1
Language
4
4
years of professional experience
Work History
Sales Associate
Victra Verizon
Lincoln
06.2025 - 07.2026
- Identified customer needs to enhance service delivery and satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with diverse coworkers to resolve product and service issues, fostering a supportive work environment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Retail Sales Associate
Boot Barn
Lincoln, NE
11.2024 - 01.2025
- Assisted customers in selecting products and provided personalized recommendations.
- Maintained product displays to ensure a visually appealing shopping environment.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Operated point-of-sale system efficiently during high-volume transactions.
Retail Sales Associate
The Fort
Lincoln
08.2023 - 12.2024
- Provided excellent customer service to enhance shopping experience.
- Operated cash register and processed customer transactions efficiently.
- Resolved customer complaints and issues in a timely manner.
- Collaborated with team members to restock inventory regularly.
- Maintained store cleanliness and organized merchandise displays.
Detailer
Toyota
Lincoln
06.2024 - 10.2024
- Inspected vehicles for quality and accuracy before delivery.
- Cleaned and detailed vehicle interiors, including vacuuming carpets, cleaning upholstery, and wiping down all surfaces.
- Utilized specialized tools to perform detailed cleaning of vehicles.
- Cleaned wheels and tires with special cleaning solutions.
- Applied waxes, sealants, dressings, and other protective materials to preserve the finish on vehicles.
- Applied specialized cleaning solutions to thoroughly clean wheels and tires.
- Followed safety protocols to ensure a secure working environment.
- Provided support to team members during peak hours by delivering additional detailing services. during busy times by providing additional detail services.
Sales Associate
Home Depot
Lincoln, NE
06.2022 - 05.2023
- Assisted customers with product selection and inquiries on home improvement projects.
- Maintained organized displays, ensuring products were well-stocked and accessible.
- Operated cash register, processing transactions efficiently and accurately.
Education
Lincoln High School
Lincoln, NESkills
- Point-of-sale operation
- Payment processing
- Cash handling
- Order processing
- Relationship management
- Product knowledge
- Inventory management
- Customer service
- Bilingual
- Team collaboration
- Effective communication
- Verbal communication
- Problem solving
- Time management
- Positive and professional
- Relationship management
- Product knowledge
- Inventory management
Languages
Spanish
Professional
Timeline
Sales Associate
Victra Verizon
06.2025 - 07.2026
Retail Sales Associate
Boot Barn
11.2024 - 01.2025
Detailer
Toyota
06.2024 - 10.2024
Retail Sales Associate
The Fort
08.2023 - 12.2024
Sales Associate
Home Depot
06.2022 - 05.2023
Lincoln High School