Jocelyn Santiago
Kerman,CA
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Hong Kong Restaurant. Recognized for enhancing guest engagement and training new staff on service standards. Proficient in cash handling, ensuring order accuracy, and maintaining a pristine dining environment to elevate the overall guest experience.
Overview
1
1
year of professional experience
Work History
Server
Hong Kong Resturant
02.2024 - 07.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy through effective communication with kitchen staff.
- Assisted in training new servers on menu knowledge and service standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
Education
Business Administration
Fresno City College
Fresno, CAHigh School Diploma -
Enterprise High School
Kerman, CA12-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Hong Kong Resturant
02.2024 - 07.2025
Business Administration
Fresno City College
High School Diploma -
Enterprise High School