Jocelyn Soto-Rivera
Pomona,NY
Summary
I am shaped by a passion for effective communication and being a first-generation student has added a unique layer to my professional journey, instilling in me a deep sense of determination and resilience. Throughout my roles as a Student Administrative Assistant at California State University, Long Beach, and later as an Administrative Assistant, I've honed my clerical and organizational skills while seamlessly managing diverse responsibilities.
My introduction into the legal realm as a Judicial Court Intern at Governor George Deukmejian Courthouse and pursuing a Legal Studies Certificate afforded me the unique opportunity to deepen my understanding of the legal system by observing and engaging with legal proceedings. In my course as a CSULB graduate, I've learned the power of connecting with like-minded individuals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Judicial Court Intern
Governor George Deukmejian Courthouse
08.2023 - 12.2023
- Observed 100 hours of court proceedings, gaining firsthand exposure to various stages of the trial process. Witnessing the intricacies of legal proceedings and the dynamics of the courtroom environment.
- Gained valuable insight into the judicial decision-making process by observing trials, hearings, and conferences.
- Engaged with judges, attorneys, and police officers, developing communication skills by asking questions and participating in discussions about court proceedings.
Student Administrative Assistant
University Copier And Printer Program
02.2019 - 02.2023
- Microsoft Office; Outlook, Word, Excel, PowerPoint, Teams
- Performed clerical duties such as answering multi-line phone system, emails, and delivering messages to staff and customers.
- Streamlined administrative processes by implementing efficient filing systems, resulting in a more organized office environment.
- Managed multiple projects concurrently by prioritizing tasks and working efficiently under tight deadlines, ensuring successful completion of all responsibilities.
- Supported staff by organizing meetings, and maintaining up-to-date calendars for optimal time management.
Office Administrator
University Operations
06.2022 - 12.2022
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings between five sub-departments.
- Served as the primary point of contact for head of the Operations department and filtered the information.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Assist departments with recruiting and hiring process of students. Created training manuals with detailed instructions for onboarding.
- Streamlined office processes by implementing efficient organizational systems and digital tools.
- Facilitated the departments' quarterly billing and yearly billing thorough data entry. Making end of the month billing and spending reports to keep records up to date.
Server/Waiter
Mitlas Cafe
07.2017 - 05.2021
- Provided excellent customer service in a fast-paced restaurant environment.
- Interacted with customers courteously and professionally, ensuring a positive dining experience.
- Demonstrated strong problem-solving skills and handled customer concerns effectively.
Education
Bachelor of Arts - Political Science
California State University - Long Beach
Long Beach, CA12.2023
Skills
- Microsoft Office- Outlook, Word, Excel, PowerPoint
- Clerical Support
- Office Administration
- Communication
- Customer Engagement and Service
- Bilingual- Spanish and English
Accomplishments
- Awarded Long Beach University Employee of the Month on October 2022 for delivering outstanding administrative support.
- Awarded a Top 10 Brief Writing Award at the 2022 National Moot Court Competition.
- Winner of the 2021 CSULB 49er Moot Court California Classic Competition.
- Winner of the 2022 Air Force Academy Moot Court Classic Competition.
- Winner of the 2022 and 2023 Great Lakes Moot Court Regional Competition.
Certification
Legal Studies Certificate
- The CSULB Legal Studies program equipped me with a comprehensive understanding of the development, interpretation, and application of law. Through this curriculum spanning through various departments, gaining in-depth knowledge of the legal system.
Timeline
Judicial Court Intern
Governor George Deukmejian Courthouse
08.2023 - 12.2023
Office Administrator
University Operations
06.2022 - 12.2022
Student Administrative Assistant
University Copier And Printer Program
02.2019 - 02.2023
Server/Waiter
Mitlas Cafe
07.2017 - 05.2021
Bachelor of Arts - Political Science
California State University - Long Beach
Similar Profiles
Itzel Ceballos QItzel Ceballos Q
Judicial System /Intern at Governor George Deukmejian CourthouseJudicial System /Intern at Governor George Deukmejian Courthouse
Kelly JohnsonKelly Johnson
Director of Strategic Initiatives at Executive Office of the Lt. GovernorDirector of Strategic Initiatives at Executive Office of the Lt. Governor
Angel PantojaAngel Pantoja
Reentry Policy Coordinator at Office of the Lt. Governor, IllinoisReentry Policy Coordinator at Office of the Lt. Governor, Illinois
Ashley TimmermanAshley Timmerman
Administrative Assistant & Biller at Helmar IncAdministrative Assistant & Biller at Helmar Inc
Gabrielle AbrahamGabrielle Abraham
Clinical Experience at Mercy College Of Health SciencesClinical Experience at Mercy College Of Health Sciences