JOCELYN SPARROW
BEAUMONT,TX
Summary
Highly-skilled phlebotomist with 30 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Care-focused Phlebotomist bringing 30-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. Veteran Phlebotomist with proven track record of excellence working in clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
31
31
years of professional experience
Work History
Phlebotomist
Quest Diagnostics
03.2004 - Current
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Verified proper storage and transportation of specimens to laboratories.
Dialysis Technician
Renal Care Group
01.2001 - 03.2004
- Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
- Reduced infection rates by maintaining strict aseptic techniques during all procedures.
- Collaborated with interdisciplinary team members for comprehensive patient care, adjusting treatment plans as needed.
- Increased patient satisfaction by providing compassionate support and addressing concerns throughout the dialysis process.
- Safeguarded patients through vigilant observation for any adverse reactions or complications, taking swift corrective action when necessary.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
Phlebotomist
Med Stat Laboratory
01.1998 - 01.2001
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Traveled to nursing homes to collect blood samples and transport back to the laboratory.
Phlebotomist
Medical And Surgical Hospital
01.1996 - 01.1998
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Reviewed patient records for accuracy and completeness.
- Organized daily work based on collection priority.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Reviewed and processed requisitions for laboratory tests.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Phlebotomist
Eastex Medical Laboratory/Puckett Laboratory
01.1993 - 01.1996
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Reviewed patient records for accuracy and completeness.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Verified proper storage and transportation of specimens to laboratories.
- Reviewed and processed requisitions for laboratory tests.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Education
No Degree - Nursing
Lamar University
Beaumont, TXCERTIFICATE - PHLEBOTOMY
School of Phlebotomy
Beaumont, TX05.1993
High School Diploma -
Central High School
Beaumont, TX06.1990
Skills
- Paperwork Processing
- Specimen Preparation
- Specimen Processing
- Data Entry
- Patient confidentiality
- Venipuncture
- Patient Care
- HIPAA Compliance
- Communication abilities
- Specimen handling
- Specimen labeling procedures
- Medical terminology knowledge
- Venipuncture Expertise
- Quality Control
- HIPAA
- Sample storage
- Order of draw
- Butterfly needle technique
- Geriatric phlebotomy
- Blood collection techniques
- Skin puncture
- Pediatric phlebotomy
- Butterfly Venipuncture
- Customer Service
- Glucose Screening
- Problem-solving abilities
- Active Listening
- Finger Stick Method
- Interpersonal Skills
- Interpersonal Communication
- Organizational Skills
- Continuous Improvement
- Professionalism
- Professional Demeanor
- Stress Management
- Multitasking
- Biohazard Policy Compliance
- Excellent Communication
- Sample Processing
- Reliability
Timeline
Phlebotomist
Quest Diagnostics
03.2004 - Current
Dialysis Technician
Renal Care Group
01.2001 - 03.2004
Phlebotomist
Med Stat Laboratory
01.1998 - 01.2001
Phlebotomist
Medical And Surgical Hospital
01.1996 - 01.1998
Phlebotomist
Eastex Medical Laboratory/Puckett Laboratory
01.1993 - 01.1996
No Degree - Nursing
Lamar University
CERTIFICATE - PHLEBOTOMY
School of Phlebotomy
High School Diploma -
Central High School