Jocelyn Sweat
Florence
Summary
Dedicated barista with strong customer engagement skills, providing exceptional service and promoting store events. Proven ability in cash handling and inventory management as well. Seeks to gain new skills in food service as well as gain connections to coworkers.
Overview
1
1
year of professional experience
Work History
Barista
Piper and Leaf
Huntsville
08.2024 - 05.2025
- Engaged with customers to build relationships with customers and create a friendly environment.
- Became knowledgable about our company products and services to help promote sales as well as learned various styles of brewing coffee and tea.
- Assisted in inventory management of supplies as well as maintained cleanliness behind the bar and the product shelves.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Handled cash transactions accurately at the point of sale system.
- Promoted and worked additional events we held at the store.
- Worked at the various stores when I was needed to fill others shifts.
Education
Bachelor of Science - Criminal Justice
University of North Alabama
Florence, AL12-2028
High School Diploma -
Madison County Virtual Academy
New Market, AL12-2024
Skills
- Customer service
- Conflict resolution
- Inventory management
- Microsoft Office
- Time management
- Communication skills
Affiliations
- I am an admin member of the ASL club at UNA as a social media outreach secretary.
- I participate in various group activities including volleyball, pickleball, and stationary bike class in my free time.
- I'm in the Fiber arts club as well as the Fashion Association club that both meet once a month.
- During the summer I go on tour with the Mandarins Drum Corps as a dance team member in a 70 day tour of the country.
Languages
English
Professional
American Sign Language
Professional
Accomplishments
- I am in the Cole Honors College at UNA.
- Was leadership for the 2024 season with the Music City Drum and Bugle Corps in colorguard.
Timeline
Barista
Piper and Leaf
08.2024 - 05.2025
Bachelor of Science - Criminal Justice
University of North Alabama
High School Diploma -
Madison County Virtual Academy
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