Summary
Overview
Work History
Education
Skills
Timeline
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Jocelyn Thompson

Germantown,OH

Summary

Hardworking and reliable job seeker with proven customer service and management skills. Adaptable and quick learning, with the desire to progress in the field. Passionate about the field of mental health/medicine and assisting patients so as to guarantee the best possible outcomes.

Overview

3
3
years of professional experience

Work History

Cashier

Dollar General
02.2023 - 10.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Shift Lead

Papa John's Pizza
09.2020 - 05.2022
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Streamlined inventory management processes to reduce waste and increase profitability.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.

Education

Associate of Arts - Applied Psychology

Sinclair Community College
Dayton, OH
12.2023

Highschool Diploma, With Honors - Media And Video

Miami Valley Career Technology Center
Clayton, OH
05.2021

Skills

  • Customer Service
  • Cash Handling
  • Regulatory Compliance
  • Cleaning and Sanitizing
  • Written and Verbal Communication
  • Rules Enforcement
  • Conflict Resolution
  • Adaptability and flexibility

Timeline

Cashier

Dollar General
02.2023 - 10.2023

Shift Lead

Papa John's Pizza
09.2020 - 05.2022

Associate of Arts - Applied Psychology

Sinclair Community College

Highschool Diploma, With Honors - Media And Video

Miami Valley Career Technology Center

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Jocelyn Thompson