Jocelyn Van Dame
Lafayette,IN
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Cheddars Scratch Kitchen. Proven ability to enhance guest engagement and maintain cleanliness standards, resulting in repeat business. Skilled in cash handling and training staff, ensuring operational excellence in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Server
Cheddars Scratch Kitchen
Lafayette IN
10.2024 - Current
- Delivered exceptional customer service, ensuring positive dining experiences and repeat business.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new servers on menu details, service standards, and operational procedures.
- Managed multiple tables efficiently during peak hours, maintaining high service quality.
- Maintained cleanliness and organization of dining area to meet health and safety standards.
- Resolved customer complaints promptly, fostering a positive restaurant atmosphere.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Preschool Teacher
Right Steps
Lafayette IN
08.2024 - 06.2026
- Developed engaging lesson plans tailored to diverse learning styles.
- Fostered positive relationships with students, promoting emotional and social development.
- Implemented classroom management strategies to maintain a nurturing learning environment.
- Collaborated with parents to communicate student progress and address concerns effectively.
- Evaluated student performance through assessments and adjusted teaching methods accordingly.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Front and Line Worker
Dog N Suds
Lafayette IN
03.2021 - 08.2024
- Operated food preparation equipment efficiently to ensure timely service delivery.
- Maintained cleanliness and organization of workstations throughout shifts.
- Trained new staff on operational procedures and safety regulations effectively.
- Took customers orders in a fast pace environment while delivering excellent customer service.
Education
Bachelor of Education - Elementary Education
Ivy Tech Community College
Lafayette IN06.2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Safe food handling
Timeline
Server
Cheddars Scratch Kitchen
10.2024 - Current
Preschool Teacher
Right Steps
08.2024 - 06.2026
Front and Line Worker
Dog N Suds
03.2021 - 08.2024
Bachelor of Education - Elementary Education
Ivy Tech Community College