Jocelyn Vasquez

• Greet members & guests, answer phones, and process payments.
• Training, supervising and appraising staff.
• Managing inventory.
• Dealing with customer queries and complaints.
• Ensuring compliance with health and safety legislation.

• Cleaning & Sanitation: Sweeping, mopping, vacuuming, and cleaning elevators, lobbies, hallways, and amenities.
• Trash & Recycling: Removing trash from common areas, cleaning garbage rooms, and placing dumpsters out for city pickup.
• Exterior Maintenance: Maintaining "curb appeal" by sweeping sidewalks, removing litter, and operating snowblowers in winter.
• Maintenance Support: Assisting with minor repairs, replacing lightbulbs, reporting larger maintenance issues to the superintendent, and preparing vacant apartments ("trash outs").
• Building Operations: Assisting with deliveries, covering for doormen/concierge breaks, and monitoring building security logs.Magnolia Property Company +8

Physical Requirements & Skills:

• Physical Stamina: Ability to lift heavy objects, stand for long periods, and perform manual labor.
• Communication: Interacting professionally with residents and reporting issues to property management.
• Reliability: Punctuality and responsiveness to immediate cleaning needs

• Welcomed, registered, & assigned rooms & key cards to guests.
• Provided information about services available in the hotel and in the area.
• Reviewed accounts, received payments, and balanced cash accounts.
• Answered phones, took messages, and handled guest mail/packages, and accommodated guest requests.
• Communicated with hotel staff on status of rooms to ensure rooms are ready in a timely manner.

• Greeted visitors and maintained waiting area, lobby, and other public areas.
• Maintained fitness club appointment calendar & scheduled treatment appointments.
• Provided guest tours of Spa and different areas of the facility.
• Maintained records of all guests and members, managed inventory, responded to telephone, email, and in person requests for information.

• Performed all cleaning functions following established procedures in a timely fashion.
• Maintained cleanliness of patient rooms, restrooms, & all public areas to prescribed health & hygiene standards.
• Replenish restroom necessities, bed linens, room accessories, kitchen items, and any other supplies needed.
• Ensured proper equipment functions to execute high quality service.