Jocelyn Watson
Wichita Falls ,Texas
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Skilled in sales with 3+ years of experience. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Group Sales Assistant Manager
Castaway Cove Waterpark
Wichita Falls , Texas
02.2024 - 09.2024
- Operated register, handled cash and processed credit card transactions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Recruited, hired and trained new hires to optimize profitability.
- Greeted and assisted customers to foster positive experiences.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Admissions Supervisor
Castaway Cove Waterpark
Wichita Falls , Texas
05.2023 - 09.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Processed refunds for worn, damaged and broken merchandise.
- Recruited and hired qualified candidates to fill open positions.
Customer Service Cashier
Castaway Cove Waterpark
Wichita Falls , Texas
05.2022 - 09.2022
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Collected credit card and cash payments to complete transactions for customer orders.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Welcomed customers, offering assistance to help find store items.
- Answered phone calls to assist customers with questions and orders.
Education
High School Diploma -
Archer City High School
Archer City, TX05-2024
Some College (No Degree) -
Midwestern State University
Wichita Falls, TXSkills
- Food safety and sanitation
- Opening and closing procedures
- Processing payments
- Effective customer upselling
- Team member motivation
- Cash Handling
- Stocking and replenishing
- Product and service sales
- Staff training and motivation
- Problem-Solving
- Decision-Making
- Teamwork and Collaboration
Certification
- Food Handlers License
Timeline
Group Sales Assistant Manager
Castaway Cove Waterpark
02.2024 - 09.2024
Admissions Supervisor
Castaway Cove Waterpark
05.2023 - 09.2023
Customer Service Cashier
Castaway Cove Waterpark
05.2022 - 09.2022
High School Diploma -
Archer City High School
Some College (No Degree) -
Midwestern State University
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