Jocelyne Reynosa
Riverside,CA
Summary
Dedicated person, have experience with customer service, Bilingual willing to learn new opportunities. Offering excellent communication and much more.
Overview
7
7
years of professional experience
Work History
Cashier
Mcdonalds
10.2016 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service Associate
Target
11.2022 - 06.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Associate of Science - Registered Nurse
Compton College
Compton, CA06.2015
High School Diploma -
Lynwood High School
Lynwood, CA06.2014
Skills
Customer Service Skills
Bilingual
Friendliness
Team Building
Motivated
Confidence
Communication
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Customer Service Associate
Target
11.2022 - 06.2023
Cashier
Mcdonalds
10.2016 - 07.2023
Associate of Science - Registered Nurse
Compton College
High School Diploma -
Lynwood High School