Jocelynn Goodwin
San Angelo
Summary
Proven to excel in fast-paced environments, I leveraged exceptional customer service and cash handling skills at Sonic Drive-in, enhancing guest experiences. My tenure at Greenridge Dental and Starbucks further honed my strong work ethic and guest engagement, driving significant improvements in efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Server
Sonic Drive-in
04.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Dillard's
07.2024 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Dental Intern
Greenridge Dental
06.2024 - 09.2024
- Developed proficiency in assisting in various dental procedures, such as x-rays, sterilizing tools and ensuring comprehensive care for patients.
- Enhanced patient satisfaction by assisting dentists in performing efficient and accurate dental treatments.
- Increased efficiency within the practice by managing appointment scheduling and confirming upcoming visits with patients.
- Supported patient education efforts by creating and distributing informative materials on oral health topics.
Barista
Starbucks
09.2020 - 09.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Angelo State University
San Angelo, TX05-2027
High School Diploma -
San Angelo Central High
San Angelo, TX05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Sales Associate
Dillard's
07.2024 - 11.2024
Dental Intern
Greenridge Dental
06.2024 - 09.2024
Server
Sonic Drive-in
04.2023 - Current
Barista
Starbucks
09.2020 - 09.2022
Angelo State University
High School Diploma -
San Angelo Central High
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