Jocelynn Kowalski
Lake Villa,IL
Summary
Dynamic Office Services Clerk at Canon Solutions America with a proven track record in efficient mail processing and inventory management. Adept at fostering team collaboration and delivering exceptional customer service. Skilled in multifunction printer operation and problem-solving, ensuring seamless office operations and enhanced workflow.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Services Clerk
Canon Solutions America- CANON USA
Chicago, IL
02.2023 - Current
- Processed incoming and outgoing mail efficiently for various departments.
- Managed office supplies inventory and coordinated restocking as needed.
- Assisted in organizing documents and maintaining electronic filing systems.
- Operated multifunction printers, performing maintenance and troubleshooting tasks.
- Communicated effectively with team members to support workflow efficiency.
- Ensured compliance with company policies during office operations and procedures.
- Ordered drinks for multiple kitchens.
- Helped redesign a third-party company's webpage.
- Maintained workflow with colleagues on busy days.
- Processed incoming and outgoing international packages.
- Assisted in incoming and outgoing freight deliveries.
- Unloaded trucks with a forklift.
Hair Stylist Assistant
Hair Envy
Grayslake, IL
06.2020 - 10.2022
- Assisted stylists with client consultations and service preparations.
- Maintained cleanliness and organization of styling stations and tools.
- Managed inventory by restocking products and supplies as needed.
- Supported the scheduling of appointments and client follow-ups.
- Provided excellent customer service by greeting clients warmly.
- Assisted in washing, drying, and conditioning clients' hair.
- Educated clients on product usage and hair care techniques.
- Sanitized tools, followed safety standards and kept salon clean and safe.
- Shampooed, conditioned and rinsed clients' hair.
- Blow-dried, flat ironed, curled and styled clients' hair.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Assessed inventory levels of salon retail products to maintain well-stocked stations.
- Kept notes listing preferences and services provided to clients for quick reference.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Responded to customer inquiries by phone, email, and in person.
- Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
Education
High School Diploma -
Grant Community High School
Fox Lake, IL12-2020
Skills
- Mail processing
- Freight handling
- Customer service
- Team collaboration
- Inventory restocking
- Multifunction printer operation
- Telephone inquiries
- Confidentiality handling
- Problem-solving aptitude
- Microsoft SharePoint
Certification
- Forklift Certification
Timeline
Office Services Clerk
Canon Solutions America- CANON USA
02.2023 - Current
Hair Stylist Assistant
Hair Envy
06.2020 - 10.2022
High School Diploma -
Grant Community High School