Excel
Barbara Wesson
Office Services Clerk
Baltimore,MD
Summary
Coordinated Office Service Associate possessing typing speed and proficiency in E&E and Google. Offering 17 years of experience maintaining accurate records, addressing client inquiries and verifying transactions. Results-driven and focused individual committed to adapting and learning new ways to fulfill clerical functions in fast-paced, dynamic work environment. Personable Office Services Clerk with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and writing.
Overview
17
17
years of professional experience
40
40
years of post-secondary education
Work History
Office Services Clerk
Baltimore City Dept Of Social Services
Baltimore, Maryland
01.2005 - Current
- Completed general administrative tasks by proofreading documents, transcribing handwritten information .
- Managed front desk area by welcoming and greeting visitors and responding to in-person requests.
- Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
- Used scanner to scan important documents into computer system.
- Reviewed files and records to obtain information to respond to customer and client requests.
- Distributed incoming mail from shipments, couriers and postal delivery to departments within organization.
Education
High School Diploma -
Western High School
Baltimore, MD 09.1982 - 06.1986
General Studies
Coppin State University
Baltimore, MD 09.1986 - 06.2022
Skills
Documentation review
File management
Telephone inquiries
Mail handling
Dependable and Responsible
Active Listening
Clerical Support
Quality services
Office work
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Office Services Clerk
Baltimore City Dept Of Social Services
01.2005 - Current
General Studies
Coppin State University
09.1986 - 06.2022
High School Diploma -
Western High School
09.1982 - 06.1986