Jocelynn Marquina
La Porte,TX
Summary
I am a highly skilled in communication and client satisfaction. I'm dependable, highly motivated, and a self-starter. I love to learn and be great.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Receptionist
GI ALLIANCE
Houston, TX
05.2024 - Current
- Check patients in & out
- Collect co pays
- Prep charts for following day clinic
- Work on tasks such as...
- Working on referrals
- Answering phones to schedule appointments
- Scanning in forms
- Leading Reach
Medical Receptionist
Block sports chiro & PT
Smithtown, NY
11.2023 - 05.2024
- Answer phone calls
- Set up new patients in system
- Filing and scanning
- Scheduling appointments
- Assist patients with paperwork
- Set up charts
- Recall
- Collect Co-Pays
- Put in medical charges in patient charts
PT Aide
maximum motion PT
Bay Shore, NY
09.2023 - 11.2023
- Assist patients with daily exercises
- Chart patient notes
- Preparing equipment and treatment rooms
- Cleaning and sanitizing equipment and therapy areas, as well as changing linen
- Help front desk with answering phones, translating and scheduling appointments
- Apply ice packs or heat pads as instructed on patients
Medical Receptionist/ pt aide
Spine & sports physical therapy
01.2022 - 07.2023
- Intake patient information
- Fax documents
- Scan & upload documents into the emr
- Uptain medical records, make sure they’re being faxed/mailed/emailed.
- Set up patient rooms
- Translate ( spanish to english )
- Handle heavy phone calls
- Supervise patients during exercises
Medical Assistant ( Internship Site )
Noor Obgyn
Brentwood,Ny
08.2022 - 12.2022
- Intake patient information
- Collect urinalysis
- Take vitals
- Drawing blood when needed
- Collecting insurance information
- Restocking supplies/ ordering inventory
- Send out lab orders
- Confirm,cancel or reschedule appointments
- Assist in minor procedures
- Translate for the doctor
Call Center Representative
Advanced Dermatology
Commack, NY
01.2021 - 05.2022
- Handled answering heavy volume of calls on a day-to-day basis
- Validating patient’s needs and complaints
- Make,cancel and reschedule appointments
- Direct calls and send messages to physician or medical assistant when needed
- Trained new employees our system
- Contacting physician’s office for further medication instructions
- Customer service. Assisted customers by answering telephones.
Team Member
Carvel
Hauppauge, NY
08.2018 - 01.2021
- Greet customers and receive customer orders
- Prepare ice cream bags to be ready to put into machine, as well as take tubs of ice cream out the freezer
- Training new employees
- Assisting customers with any concerns or questions
- Decorate and write on cakes
- Prepared cash register at the end of the night for the next day
- Maintained the front of the store stocked up with cakes,ice cream tubs, cups, and spoons.
- Customer service. Assisted customers by taking special orders, answering the phone, and satisfying customer needs.
Education
High School -
Central Islip High School
Islandia, NY07.2020
Skills
- Microsoft Word
- Fast learner
- Leadership
- Computer skills
- Customer service
- Medical terminology
- Medical Receptionist
- Medical Office Experience
- Bilingual
- EMR Systems
- Management
- Organizational skills
- Microsoft Outlook
- Typing
- Administrative experience
- Data entry
Certification
- Certified Medical Assistant
- RMA
Languages
Spanish
Full Professional
Timeline
Medical Receptionist
GI ALLIANCE
05.2024 - Current
Medical Receptionist
Block sports chiro & PT
11.2023 - 05.2024
PT Aide
maximum motion PT
09.2023 - 11.2023
Medical Assistant ( Internship Site )
Noor Obgyn
08.2022 - 12.2022
Medical Receptionist/ pt aide
Spine & sports physical therapy
01.2022 - 07.2023
Call Center Representative
Advanced Dermatology
01.2021 - 05.2022
Team Member
Carvel
08.2018 - 01.2021
High School -
Central Islip High School