Joceyln Welsh
York,SC
Summary
Junior at Howard University majoring in Political Science with a focus on Pre-Law. A dependable and trustworthy professional with four years of experience in personalized customer care within the floral industry. Possesses four years of experience in child services, effectively leading multiple children and groups while maintaining an active role. A dedicated college student, demonstrating determination, commitment, and a proven history of management and assistance.
Overview
7
7
years of professional experience
Work History
Floral Assistant
A.W Grand Floral Design Company
06.2017 - Current
- Assisted lead florist with designing unique and creative floral displays for special events and occasions, while keeping a clean and space
- Assisting with client consultations, interior planning, and problem-solving.
- Developed relationships with customers. Local businesses, and wholesalers.
- Organize supplies, copy and create arrangement and assist clients with ideas and plans.
Server
Takoda
09.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Trained with bar staff in beverage preparation and service techniques.
- Assisted in training staff on protocols, safe food handling practices, and service standards.
Summer Camp Counselor
Anne Springs Close Greenway
05.2021 - 08.2023
- Worked with and led groups of children in variety of ages safely through outdoor camp activities.
- Memorized camper medical records and safety procedures.
- Developed implemented, and managed numerous group-based projects. including new games. group bonding activities. and procedures to keep groups safe and active.
- Supported children by actively listening and offering encouragement.
Cashier
Bi-Lo Grocery Store
07.2020 - 12.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Political Science
Howard University
Washington, DC05.2026
Skills
- Workspace maintenance
- Client consultation
- Report Writing
- Research
- Communication
- Adaptability
- Presentation
- Attention to detail
- Organization
Timeline
Server
Takoda
09.2023 - 05.2024
Summer Camp Counselor
Anne Springs Close Greenway
05.2021 - 08.2023
Cashier
Bi-Lo Grocery Store
07.2020 - 12.2020
Floral Assistant
A.W Grand Floral Design Company
06.2017 - Current
Political Science
Howard University
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