Jocilyn Schuyler
Old Houston Place,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
Oliver Garden
Midland, Texs
06.2023 - Current
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Monitored dining room for cleanliness and proper set-up at all times.
- Provided excellent customer service to ensure satisfaction.
- Accurately recorded orders on cash register and point-of-sale system.
- Assisted in training new servers.
Manager
Popeyes® Louisana Kitchen
Grand Island, NE
09.2022 - 06.2023
- Delegated tasks among team members according to their strengths and abilities.
- Monitored inventory levels to ensure adequate stock was available at all times.
- Managed payroll records for accurate tracking of hours worked by staff members.
- Performed administrative tasks such as filing documents or preparing reports.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Education
High School Diploma -
Grand Island Senior High School
Grand Island, NE05-2023
Skills
- Guest Engagement
- Guest Seating
- POS operation
- Relationship Management
- Dining crew workflow optimization
- Quality Control
- High-volume dining
- Liquor, wine, and food service
- Professional Appearance
- Team Collaboration
- Age Verification
Timeline
Server
Oliver Garden
06.2023 - Current
Manager
Popeyes® Louisana Kitchen
09.2022 - 06.2023
High School Diploma -
Grand Island Senior High School
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